Senior E-Billing Coordinator

Ropes & Gray LLP; California; Hybrid; USD 70,000 - 100,000; Full time

Job summary

A leading law firm is seeking a Senior E-Billing Coordinator to manage electronic billing processes and ensure successful invoice submissions. This mid-senior level role involves coordinating activities with clients, troubleshooting issues, and improving workflows. Candidates should have a Bachelor's degree and experience with billing software, along with strong communication skills.

Qualifications

• At least three years of experience with professional services billing software.
• Experience in a professional services environment.

Responsibilities

• Coordinate e-billing activities and manage a portfolio of complex clients.
• Document all aspects of the e-billing process and maintain relevant databases.
• Propose and implement process improvements to enhance workflow.

Skills

Communication

Proficiency in MS Excel

Education

Bachelor’s degree in Business, Accounting, or Finance

Tools

CounselLink

TyMetrix

Serengeti

Job description

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About Ropes & Gray

Ropes & Gray is a preeminent global law firm ranked in the top three on The American Lawyer's A-List for eight consecutive years and #1 on Law.com's UK A-List twice in the past three years. It has approximately 2,500 lawyers serving clients worldwide and is recognized for its leading practices in various legal areas.

Overview

The Senior E-Billing Coordinator plays a critical role in the firm's revenue cycle, managing electronic billing processes, troubleshooting issues, and ensuring successful invoice submissions. The role encompasses documentation, training, analysis, follow-up, and reporting.

Responsibilities

1. Coordinate e-billing activities between the firm, vendors, and clients, including setups and data submissions.
2. Manage a portfolio of complex clients, maintaining spreadsheets and client-specific documentation.
3. Review and update client information, including rate cards and timekeeper details.
4. Identify violations of client guidelines and assist in resolving issues.
5. Set up cost exceptions, perform title mapping, and handle rate adjustments.
6. Format LEDES files and understand time & billing systems for troubleshooting.
7. Document all aspects of the e-billing process for clients and maintain relevant databases.
8. Utilize e-billing software and vendor sites to submit invoices and follow up on acceptance.
9. Update invoice statuses regularly and review bills for compliance, fixing errors as needed.
10. Propose and implement process improvements to enhance workflow.
11. Collaborate on invoice templates, rate card development, and team training.
12. Assist in running reports and providing insights to management.

Other Responsibilities

• Participate in firm-wide projects and initiatives.
• Train new team members and perform other duties as assigned.

Qualifications

• Bachelor’s degree in Business, Accounting, or Finance, or equivalent experience.
• At least three years of experience with professional services billing software and in a professional services environment.
• Experience with electronic billing systems like CounselLink, TyMetrix, Serengeti, etc.
• Proficiency in MS Excel and strong communication skills.

Compensation & Benefits

Salary ranges vary by location, with comprehensive health, development, and culture benefits. The role may be hybrid, requiring onsite presence, especially during peak periods.

Job Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Accounting, Finance
• Industry: Law Practice