Senior DXP (Digital Experience Platform) & Integration Contractor

Bitcot; Minnesota; On-site; USD 120,000 - 190,000; Full time

Job summary

Bitcot is seeking a Senior DXP & Integration Contractor in the United States (Minnesota) to enhance a complex digital experience and customer data ecosystem. You will work hands-on with Adobe Experience Platform (AEP), Real-Time CDP, and Journey Optimizer, plus integrate marketing automation and consent platforms.

The role focuses on platform stability, data activation, data integrations, and operational efficiency, collaborating with engineering, data, and marketing teams to deliver scalable

Qualifications

• 7+ years in digital experience, customer data, or enterprise integration.
• Hands-on with Adobe Experience Platform (AEP), Real-Time CDP, and Journey Optimizer.
• Experience integrating Eloqua, Transcend, or consent platforms.
• Strong API and enterprise data integration skills.
• Ability to work across cross-functional teams.

Responsibilities

• Provide technical ownership and production support across AEP, Real-Time CDP, and Journey Optimizer.
• Manage data ingestion, XDM schemas, datasets, identity resolution, segmentation, and activation.
• Design and optimize integrations between AEP/CDP, Eloqua, consent platforms, APIs, and enterprise apps.
• Support consent and preference management integration and migration activities.
• Investigate and drive root-cause resolution for platform issues; reduce backlog via automation.
• Develop runbooks and architecture/integration documentation; enable knowledge transfer.

Skills

AEP

Real-Time CDP

Journey Optimizer

Data ingestion

Identity resolution

API integrations

CI/CD

Data governance

Tools

Eloqua

Transcend

Job description

We are seeking a Senior DXP (Digital Experience Platform) & Integration Contractor to support and enhance a complex enterprise digital experience and customer data ecosystem.

The ideal candidate will have strong hands-on expertise in Adobe Experience Platform (AEP), Adobe Real-Time CDP, and Adobe Journey Optimizer (AJO), with additional experience integrating marketing automation and consent management platforms, such as Oracle Eloqua, Transcend, or similar platforms.

The role will focus on improving platform stability, data and audience activation, integrations, production support, and operational efficiency.

Key Responsibilities

• Provide technical ownership and production support across AEP, Real-Time CDP, and Journey Optimizer.
• Manage and troubleshoot data ingestion, XDM schemas, datasets, identity resolution, segmentation, audiences, and activation.
• Support customer journey orchestration, campaign delivery, triggers, and downstream integrations.
• Design, troubleshoot, and optimize integrations between AEP/CDP, Eloqua, consent platforms, APIs, and enterprise applications.
• Support consent and preference management integration and migration activities.
• Investigate recurring platform and integration issues and drive root-cause resolution.
• Reduce operational backlog and technical debt through platform improvements and automation.
• Establish effective release, change management, monitoring, and production support practices.
• Develop runbooks, architecture and integration documentation, automation, and knowledge-transfer materials.
• Collaborate with engineering, data, marketing technology, security, and business teams.

Required Qualifications

• 7+ years of experience in digital experience, customer data, marketing technology, or enterprise integration platforms.
• Strong hands-on experience with Adobe Experience Platform (AEP), Real-Time CDP, and Adobe Journey Optimizer.
• Strong understanding of data ingestion, XDM, identity resolution, segmentation, audience management, and activation.
• Experience supporting complex enterprise integrations and production environments.
• Experience with Oracle Eloqua or comparable marketing automation platforms.
• Experience with Transcend or similar consent and preference management platforms.
• Strong troubleshooting, analytical, and problem-solving skills.
• Experience with APIs and enterprise data integrations.
• Ability to independently manage technical issues and work with cross-functional teams.
• Strong technical documentation and knowledge-transfer skills.

Preferred Qualifications

• Experience with consent platform migration or implementation.
• Experience with automation, monitoring, CI/CD, and release management.
• Familiarity with REST APIs, JSON, SQL, and cloud platforms.
• Adobe certifications in AEP, Real-Time CDP, Journey Optimizer, or related technologies.
• Experience working with large-scale or highly regulated enterprise environments.