Senior Drone Systems Reliability Engineer

Amazon Inc.; Seattle (WA); On-site; USD 137,000 - 186,000; Full time

Job summary

Amazon Prime Air is seeking a Sr. Service Engineer to join the PSO team in Seattle. You will drive integration with fulfillment networks, analyze issues, and lead reliability improvements in our ultra-fast drone delivery operations.

The role requires strong mechanical engineering foundation, 7+ years of experience, CAD experience (CATIA), and the ability to translate data into actionable fixes. You will communicate with leadership and collaborate across engineering, operations, and manufacturing.

Qualifications

• Bachelor's degree in mechanical engineering or equivalent.
• 7+ years of engineering experience.
• Experience designing complex mechanical products and equipment at volume.

Responsibilities

• Investigate drone system performance for anomalies, deliver solutions to operations and maintenance team escalations
• Lead cross-functional system investigations with engineering, maintenance, and operations teams to optimize drone system performance metrics, and drive improvements
• Develop innovative hardware designs for our emerging drone systems and improve existing hardware to optimize performance and enhance customer experience
• Drive continuous improvement initiatives using data-driven insights to establish benchmark standards and reduce operational burdens
• Work with the Operations, Manufacturing, Supply Chain and Quality organizations as well as vendors to ensure a smooth product launch and sustaining
• Develop and maintain documentation for technical procedures
• Communicate effectively across all organizational levels, presenting strategies and results to senior leadership and operational partners

Skills

Mechanical design

Engineering experience

CATIA CAD

Cross-functional collaboration

Data-driven problem solving

Education

Bachelor's in Mechanical Eng

Master's in Mechanical Eng

Tools

CATIA

CAD tools

Job description

Amazon Prime Air is seeking a Sr. Service Engineer to join the PSO team in Seattle. You will drive integration with fulfillment networks, analyze issues, and lead reliability improvements in our ultra-fast drone delivery operations.

The role requires strong mechanical engineering foundation, 7+ years of experience, CAD experience (CATIA), and the ability to translate data into actionable fixes. You will communicate with leadership and collaborate across engineering, operations, and manufacturing.