Senior Donor Engagement & Stewardship Lead

The Marine Mammal Center; Sausalito (CA); Hybrid; USD 120,000 - 160,000; Full time

Job summary

The Marine Mammal Center is seeking a Donor Engagement Senior Manager to lead donor stewardship, communications, and giving circles. This role partners with major gifts, planned giving, events, and annual giving to strengthen donor retention and long-term commitment.

Responsibilities include managing donor-facing programs, developing standards and dashboards, supervising staff, and ensuring integration with Advancement priorities and CRM systems.

Qualifications

• Bachelor’s degree in administration, development, business, or related field.
• Minimum 5 years in donor relations, stewardship, or advancement.
• At least 3 years of supervisory experience.
• CFRE credential is a plus.
• Experience managing stewardship systems and donor communications is preferred.

Responsibilities

• Develop donor engagement strategy and program standards across Advancement.
• Oversee donor communications, stewardship, acknowledgment, and recognition.
• Manage giving circles and donor recognition societies with cross-team collaboration.
• Supervise staff, set goals, and promote accountability and professional development.
• Develop dashboards and reports on donor service, retention and engagement.
• Analyze donor feedback to identify trends and improve outcomes.
• Coordinate volunteer programs and volunteer roles in donor engagement.
• Lead budgets and resource planning for donor engagement initiatives.

Skills

Donor relations

Donor engagement

Stewardship

CRM (Salesforce)

Budget management

Leadership

Volunteer management

Program evaluation

Communication

Fundraising knowledge

Education

Bachelor's degree in administration/development/related field

CFRE credential (preferred)

Tools

Salesforce Nonprofit

Asana

Slack

Microsoft Office

Job description

The Marine Mammal Center is seeking a Donor Engagement Senior Manager to lead donor stewardship, communications, and giving circles. This role partners with major gifts, planned giving, events, and annual giving to strengthen donor retention and long-term commitment.

Responsibilities include managing donor-facing programs, developing standards and dashboards, supervising staff, and ensuring integration with Advancement priorities and CRM systems.