Senior Domestic Supervisor

Freeman Hospital

Carthage (MO)

On-site

USD 32,000 - 40,000

Full time

18 hours ago

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Benefits offered by this job

Staff benefits

Job summary

Newcastle Hospitals NHS Foundation Trust is seeking a Senior Domestic Supervisor to join the Hotel Services team. You will oversee Domestic Supervisors, manage staffing and training, and help maintain high cleanliness standards across multiple hospital sites.

The role offers flexible working potential and requires leadership, IT and change-management skills. Applicants should have NVQ Level 3 in Supervisory/Basic Management, strong numeracy/literacy, and NHS experience is advantageous.

Qualifications

NVQ Level 3 in Supervisory/Basic Management Skills.
Good numeracy and literacy.
Knowledge of cleaning materials, machinery and processes.
Experience at supervisory level.

Responsibilities

Supervise Domestic Supervisors and allocate overtime.
Ensure highest cleanliness standards per national norms.
Daily work allocation to Domestic Supervisors.
Implement Trust policies and procedures within the dept.
Organise rotas, holidays and public holiday cover.
Ensure staff appraisals are up to date.
Record keeping and data input in the Trust system.
Support Senior Hotel Services Managers and deputise when needed.
Support delivery of high-quality Hotel Services and audits.

Skills

Extensive cleaning/supervisory

Good communication skills

Leadership and motivation

Good IT skills

Change management

Practice development

Negotiation skills

Staff training & development

Education

NVQ Level 3 in Supervisory/Basic Management Skills

Numeracy & literacy

Job description

Qualifications & Education

Essential criteria

Senior Domestic Supervisor

Band 4

Newcastle Hospitals NHS Foundation Trust is one of the busiest and largest NHS hospital trusts in the country. We have around 16,000 staff and an annual budget of £1.7 billion.

With strong history of providing high quality care, clinical excellence, research and innovation regionally, nationally and internationally, we’re in the top five providers of specialised health services in the country.

As well as providing a wide range of hospital and community services, we support people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.

We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people’s race, disability, sex, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.

Newcastle Hospitals are proud to be one of the exemplar organisations across the NHS on sustainability, with a long history of delivering Sustainable Healthcare in Newcastle and the first healthcare organisation in the world to declare a climate emergency. Our strategy includes commitments to being Net Zero by 2030, for our direct carbon footprint, and Net Zero by 2040 for our footprint plus. Delivering these ambitions will not be possible without the help, support and action of every single member of our team.

Job Overview

An exciting and challenging opportunity has become available to be an integral part of the Hotel Services team in the role of a Senior Domestic Supervisor. This is an amazing opportunity to be involved in the management of the Domestic and Linen room staff.

Working to support and manage the supervisory team, and liaising with the management team and other departments on a daily basis. The position is 37.5 hours per week. This role will be a fully flexible position working any 5 shifts out of 7 and on a 4 week rotating basis.

Main duties of the job

To maintain and support cleanliness standards in line with National Cleaning Standards.

To take part in nursing audits when required, along with managing synibiotix and overseeing the capacity management system.

Liaising with management and supervisors on a daily basis.

Training of all supervisors and supporting the management team with any issues arising.

Maintaining good communication with wards and departments.

Taking an active role in the selection and recruitment process and overseeing all training with new team members.

Working for our organisation

Our staff oversee over 6,500 patient contacts every day, delivering high standards of healthcare from the following sites:

Freeman Hospital
Royal Victoria Infirmary (RVI)
Health Innovation Neighbourhood (on the former Newcastle General Hospital and Centre for Ageing and Vitality site)
Newcastle Dental Hospital
Newcastle Fertility Centre
Northern Centre for Cancer Care, North Cumbria
Northern Genetics Service
Cramlington Manor Walks

These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS.

We also have offices at Regent Point in Gosforth and community sites.

Please see attached information on what Staff Benefits we have to offer at our Trust under ‘Documents to download’ or ‘Supporting documents’.

For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust

Detailed Job Description And Main Responsibilities

The post holder will be responsible for the day to day supervision of Domestic Supervisors under their control. This is to include cleaning methods and frequencies, standards, discipline and general staff welfare, allocate overtime.
To ensure highest standard of cleanliness is achieved to comply with national standards.
Responsible for the daily allocation of work to Domestic Supervisors.
Good understanding of and ensure implementation of Trust polices and procedures within the department.
Organise staff rotas, public holiday cover and authorisation of annual leave for Domestic Supervisors (via Allocate).
Ensure staff appraisals are up to date.
Record keeping and data input using Trust electronic.
To provide direct support to the Senior Hotel Services Managers, including (out of hours) to deputise in her/his absence as necessary over the full range of duties.
Support the delivery of quality Hotel Services in the Trust.
Ensure Trust audit standards are achieved and maintained in line with national guidelines and service level agreements.

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

Person specification

Qualifications & Education

Essential criteria

NVQ Level 3 in Supervisory/Basic Management Skills and additional knowledge acquired through training and experience to diploma or equivalent level
Good standard of numeracy and literacy

Desirable criteria

Previous experience in the cleaning industry
IT Skills
Management Experience
Previous NHS Experience

Knowledge & Experience

Essential criteria

Knowledge of technical aspects of the job e.g. machinery, cleaning materials, products and processes
Experience of working at a supervisory level

Skills & Abilities

Essential criteria

Extensive cleaning/supervisory experience good communication skills
Good written skills
Leadership and motivation skills
Good I.T skills
Proven change management skills
Proven practice development skills
Excellent communication and negotiation skills
Ability to train and develop staff

Whilst Newcastle Hospitals are a forward thinking and highly innovative organisation, the use of Third-Party Artificial Intelligence (AI) presents a risk to the integrity of our Recruitment & Selection processes. If you use AI, and it poses a risk to the integrity of your individual application or to the recruitment process, we may withdraw your application at any stage of the process.

Employer certification / accreditation badges

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download