Senior DoD VoIP Architect — Onsite Quantico

Empower AI; Quantico (VA); On-site; USD 100,000 - 155,000; Full time

Job summary

Empower AI in Quantico, VA is seeking a Senior VoIP Engineer to own the architecture, engineering, and sustainment of the government-grade enterprise UC infrastructure across NIPRNet, SIPRNet, and JWICS enclaves.

You will lead CUCM, Unity, Expressway, and related voice services, mentor technicians, and ensure STIG compliance while coordinating with DoD partners on complex incidents and modernization projects.

Qualifications

• U.S. citizenship is required and an active Top Secret clearance.
• Bachelor's degree in a related field; Master’s or additional experience may substitute.
• At least 10 years of enterprise UC/VoIP architecture experience and DoD security exposure.
• Ability to work independently with limited supervision and strong written communication.
• Experience leading complex VoIP deployments and RMF/ATO activities.

Responsibilities

• Own the design and lifecycle of the enterprise VoIP architecture across enclaves.
• Serve as Tier III/IV escalation authority for complex voice incidents.
• Lead site surveys, capacity planning, installations, and change management.
• Ensure STIG compliance, firmware baselines, and eMASS documentation.
• Coordinate with OEMs and carriers as the government’s technical liaison.
• Mentor VoIP technicians and support the Customer Communications Support Manager.
• Direct installation, configuration, migration, and acceptance testing of major projects.

Skills

VoIP engineering

DoD security clearance

CUCM/Cisco UC

RMF/ATO expertise

Team leadership

Technical writing

Education

Bachelor's degree in a related field

Tools

eMASS documentation

ACAS remediation

POA&Ms

Job description

Empower AI in Quantico, VA is seeking a Senior VoIP Engineer to own the architecture, engineering, and sustainment of the government-grade enterprise UC infrastructure across NIPRNet, SIPRNet, and JWICS enclaves.

You will lead CUCM, Unity, Expressway, and related voice services, mentor technicians, and ensure STIG compliance while coordinating with DoD partners on complex incidents and modernization projects.