Senior Distribution Ops Manager

Disney; Glendale (CA); On-site; USD 150,000 - 200,000; Full time

Job summary

The Senior Distribution Operations Manager at Disney+ will drive end-to-end operational delivery of content globally across multiple pipelines, ensuring titles are technically accurate, validated, conform to platform specs, and launched on time.

You will lead cross-functional troubleshooting, anticipate issues, and build scalable solutions while coordinating with Studio Ops, Localization, Mastering, Avails and Programming to interpret priorities and unblock blockers.

Qualifications

• 7 years in digital distribution, streaming ops, or related content ops.
• Strong knowledge of digital supply chain workflows and streaming specs.
• Proven track record delivering operations under tight deadlines.
• Experience coordinating across internal and vendor teams.
• Strong problem solving, prioritization, communication, and PM skills.
• Strong analytical abilities.

Responsibilities

• Own day-to-day title delivery execution for Disney+ globally.
• Track materials through ingest, validation, conformance, and SIP/DSS.
• Ensure Sunrise readiness and technical specification accuracy.
• Collaborate with Studio Ops, Localization, Mastering, Avails, and Programming.
• Identify gaps and drive workflow/tool improvements.
• Use data, budgets, and OKRs to increase velocity and control costs.

Skills

digital distribution

streaming operations

stakeholder coordination

project management

data-driven

problem solving

communication

Job description

Job Posting Title:

Senior Distribution Ops Manager

Req ID:

10157407

Job Description:

Department/Group Overview:

Technology is at the heart of Disney's past, present, and future. Disney Entertainment and ESPN Product & Technology is a global organization of engineers, product developers, designers, technologists, data scientists, and more - all working to build and advance the technological backbone for Disney's media business globally.

The team marries technology with creativity to build world-class products, enhance storytelling, and drive velocity, innovation, and scalability for our businesses. We are Storytellers and Innovators. Creators and Builders. Entertainers and Engineers. We work with every part of The Walt Disney Company's media portfolio to advance the technological foundation and consumer media touch points serving millions of people around the world.

Here are a few reasons why we think you'd love working here:

• Building the future of Disney's media: Our Technologists are designing and building the products and platforms that will power our media, advertising, and distribution businesses for years to come.
• Reach, Scale & Impact: More than ever, Disney's technology and products serve as a signature doorway for fans' connections with the company's brands and stories. Disney+. Hulu. ESPN. ABC. ABC News...and many more. These products and brands - and the unmatched stories, storytellers, and events they carry - matter to millions of people globally.
• Innovation: We develop and implement groundbreaking products and techniques that shape industry norms, and solve complex and distinctive technical problems.

Content Platforms & Operations is responsible for the development and ongoing advancement of the technical and operational functions driving the worldwide distribution and monetization of Disney's linear networks and theatrical content. This includes Disney's media supply chain and storage, network and theatrical distribution operations, media localization, network transmission and origination, and more. The global team also plays a critical role as the primary collaboration point for Product & Technology with Disney's EMEA, APAC, and LATAM regional business teams.

Job Summary:

The Senior Distribution Operations Manager is a senior individual contributor responsible for independently driving end-to-end operational delivery of Disney+ content globally across multiple pipelines including Originals, Trailers & Special Looks, Podcasts, and ESPN content. This role ensures every title is technically accurate, validated, conforming to platform specification, cost efficient, and launched on-time for global Sunrise. This role requires excellent judgment under ambiguity, ability to solve highly complex operational issues with minimal supervision, and ability to operate as the subject matter expert on title readiness. The Sr Distribution Operations Manager is expected to anticipate problems before they impact launch timelines, lead cross-functional troubleshooting, and build scalable repeatable solutions that prevent recurrence. This role will also proactively identify workflow opportunities that bring improved cost efficiency, timeline compression, tooling enhancements, reduced friction between internal teams, and higher quality outcomes. This role is highly visible and will frequently interface with senior leaders across Content Platforms & Operations, D+ Programming, Studio Operations, and Localization organizations - including preparing executive-level operational readouts, incident summaries, sunrise risk forecasting, portfolio launch reporting, and performance trend insights. The ideal candidate is data-driven, structured, calm under pressure, and able to influence decisions without direct authority.

Own day-to-day title delivery execution to Disney+ globally; track materials through ingest, validation, conformance and SIP/DSS success. Ensure technical specification accuracy and Sunrise readiness.

Partner with Studio Ops, Dubbing/Localization, Mastering, Avails and Programming to interpret priorities, unblock issues, elevate risk early, and communicate status.

Identify operational gaps; propose workflow/tool improvements; contribute to "cheaper, faster, better" improvement initiatives.

Use operational data, performance metrics, budget guardrails and OKRs to increase velocity, influence decision making, drive efficiency and ensure delivery within cost targets.

Required Education, Experience/Skills/Training:

• 7 years of experience in digital distribution, streaming operations, studio post/localization servicing, or similar content operations functions.
• Strong understanding of digital supply chain delivery workflows and streaming technical specifications.
• Proven track record of driving operational execution under tight deadlines.
• Experience coordinating across diverse internal and vendor teams.
• Strong problem solving, prioritization, communication and project management skills.
• Strong analy