Senior Dispatcher: Optimize Owner-Operator Network

Florida East Coast Railway; Miami (FL); On-site; USD 60,000 - 80,000; Full time

Job summary

Florida East Coast Railway is seeking a qualified individual to manage and supervise Owner Operators in Miami, Florida. The role requires a minimum of 5 years of experience in Transportation, Logistics, or Operations and a High School Diploma/GED, while a Bachelor's degree is preferred. Key responsibilities include ensuring compliance with federal regulations, planning for high production, and handling service failures. Weekend availability and travel up to 50% are essential. Spanish bilingual candidates are encouraged to apply.

Qualifications

• 5 or more years of experience in Transportation, Logistics, or Operations.
• Spanish bilingual is preferred.
• Strong operational background with dispatch experience preferred.

Responsibilities

• Supervise Owner Operators for compliance with regulations.
• Plan for high production and on-time delivery performance.
• Complete dispatch work in the TL2000 system.
• Monitor daily check calls for compliance.
• Handle service failures communication.
• Ensure compliance with safety and performance standards.

Skills

Knowledge of Federal Motor Carrier Safety Regulations

Ability to handle multiple tasks

Strong operational background in transportation

Verbal and written communication skills

Experience with AS400 operating systems

Microsoft Office proficiency

Education

High School Diploma/GED

Bachelor’s degree in related field

Tools

TL2000

Job description

Florida East Coast Railway is seeking a qualified individual to manage and supervise Owner Operators in Miami, Florida. The role requires a minimum of 5 years of experience in Transportation, Logistics, or Operations and a High School Diploma/GED, while a Bachelor's degree is preferred. Key responsibilities include ensuring compliance with federal regulations, planning for high production, and handling service failures. Weekend availability and travel up to 50% are essential. Spanish bilingual candidates are encouraged to apply.