Senior Director - UI/UX

HH Global; United States; Remote; USD 130,000 - 180,000; Full time

Job summary

A leading company specializing in B2B commerce technology seeks a Senior Director of UI/UX to shape user experience strategy across its products. This pivotal role involves leading a cross-functional team, ensuring user-centered design, and integrating modern UX paradigms, particularly in AI. Ideal candidates will possess strong leadership skills, a proven track record in enterprise design, and a robust portfolio demonstrating measurable impact.

Qualifications

• Strong experience in UX/UI design, including leadership.
• Proven experience in enterprise B2B platforms.
• Strong portfolio demonstrating user-centered design.

Responsibilities

• Define and drive the UI/UX vision across multiple enterprise products.
• Lead a high-performing team of UX/UI designers and researchers.
• Oversee the development of a customer-first design system.

Skills

UX/UI design

Leadership

User-centered design

Communication

Systems thinking

Tools

Figma

Prototyping tools

Design system frameworks

Job description

Purpose of the role

As Senior Director of UI/UX you will lead and evolve our user experience strategy across a suite of proprietary B2B commerce technology products. This role is pivotal in shaping intuitive, scalable, and AI-forward user experiences that drive measurable business outcomes. You will lead a cross-functional team of designers and collaborate closely with product owners, engineering, and stakeholders to ensure our design systems and interfaces are not only elegant but also purposeful and user-centric.

Key Responsibilities

• Define and drive the UI/UX vision and roadmap across multiple enterprise products, ensuring alignment with business goals and user needs.
• Employ modern UX paradigms that embrace the evolving landscape of AI-powered interfaces. Encourage experimentation and challenge legacy design assumptions.
• Lead, mentor and scale a high-performing team of UX/UI designers, researchers, and prototypers. Foster a culture of collaboration, innovation, and continuous learning.
• Partner with product managers, engineers and business stakeholders to translate complex requirements into user-centered design solutions.
• Oversee the development and governance of a scalable, customer-first design system optimized for self-serve experiences.
• Lead the creation of detailed user journey maps, personas, and experience flows. Ensure design decisions are grounded in user research and data.
• Deliver high-fidelity prototypes and video walkthroughs using tools like Figma and other modern design platforms. Clearly articulate design concepts and rationale to internal teams and external clients.
• Ensure that all design efforts are focused on solving real user problems and delivering tangible business value—not just visual polish

Knowledge, Skills + Experience

• Strong experience in UX/UI design, including experience in a leadership role.
• Proven experience designing for enterprise B2B platforms, ideally in commerce or transactional systems.
• Strong portfolio demonstrating user-centered design, systems thinking and measurable impact.
• Deep understanding of AI trends in UX and how to apply them to real-world product experience
• Expertise in Figma, prototyping tools, and design system frameworks.
• Exceptional communication and storytelling skills, especially with clients and executive stakeholders.
• Experience working in cross-functional product teams.

We thank all applicants in advance for their interest in this position.

HH Global are an equal opportunities employer and welcome all suitably qualified candidates from any background, regardless of any personal characteristic, especially those protected by law.

We will make reasonable adjustments to the recruitment process to accommodate any disability. In the first instance, if you require this job advert in an alternative format, or require any assistance, please reach out to [e-mail]

Please note that we carry out a variety of pre-employment background checks, which are appropriate for the country that you are based in. These may include some of the following; employment history, right to work, identity and validity of professional qualifications (if applicable) checks. In some countries, criminal background, sanction file and / or CIFAS checks may apply. If you have any questions relating to this, please reach out to [e-mail] in the first instance.