Senior Director-Transplant Services

University of Mississippi Medical Center; Jackson (MS); On-site; USD 100,000 - 150,000; Full time

Job summary

The University of Mississippi Medical Center is seeking a Senior Director for Transplant Services to lead the solid organ transplant program. This role entails developing strategic plans, managing relationships with stakeholders, and overseeing operational compliance with regulatory standards.

The ideal candidate should possess a bachelor's degree, extensive management experience, and excel in communication, financial management, and team leadership. Emphasis is placed on program growth and operational excellence, making this a key leadership role within the organization.

Qualifications

• Five years of management experience, with two years in transplant-related roles.
• Demonstrated success in leading quality improvement initiatives.

Responsibilities

• Direct and coordinate the solid organ transplant program.
• Collaborate in program planning to improve market share.
• Ensure compliance with regulatory standards.
• Manage budget expenditures and quality improvement initiatives.

Skills

Transplant program management knowledge

Leadership of multidisciplinary teams

Financial management skills

Success in program growth

Excellent communication skills

Relationship building

Education

Bachelor’s degree

Master’s degree preferred

Job description

Job Summary

The Senior Director-Transplant Services provides executive leadership and oversight for the solid organ transplant program. This role develops and executes strategic and tactical plans to meet access, quality, and financial objectives across the transplant continuum of care. It proactively manages relationships with staff, physicians, and management, directs cost and billing methods, and facilitates customer and community relations. The Senior Director also produces development strategies for the department.

Education and Experience

Bachelor’s degree and five (5) years of management experience, including two (2) years of transplant-related experience.

Preferred Qualifications

Master’s degree preferred.

Knowledge, Skills & Abilities

• In-depth knowledge of transplant program management and compliance with UNOS, CMS, and Joint Commission standards.
• Proven ability to lead large, multidisciplinary teams with a focus on quality, safety, and patient experience.
• Strong financial management skills, including budgeting, contracting, and payer relations.
• Demonstrated success in program growth, marketing, and strategic planning.
• Excellent communication, collaboration, and problem-solving skills.
• Ability to build and sustain professional relationships.

Responsibilities

• Plan, organize, direct, and coordinate the solid organ transplant program to achieve development, profitability, and growth.
• Collaborate in tactical and strategic program planning to improve market share.
• Maintain effective relationships internally and externally with physicians, staff, CEOs, COOs, local and national organizations, agencies, professional associations, and community stakeholders.
• Monitor federal and state legislative initiatives, evaluate existing policies, and ensure compliance with applicable laws, rules, and regulations.
• Ensure compliance with OTPN/UNOS, CMS, Joint Commission, and all regulatory standards.
• Evaluate financial data prospectively and retrospectively to ensure cost-efficient, competitive, and quality transplant services.
• Monitor and approve budget expenditures.
• Develop, implement, and manage continuous quality improvement initiatives, including the QAPI program, to improve operations, increase customer satisfaction, and optimize patient care.
• Maintain an organizational structure and staffing model to accomplish program goals and objectives.
• Promote effective two-way communication between management and employees.
• Coordinate recruitment and retention of transplant program staff with physician and operational leaders.
• Represent the solid organ transplant program in appropriate local and national organizations.
• Manage outreach activities and educational training programs.
• Respond to public inquiries for information.
• Collaborate with public affairs to develop, implement, and manage marketing and development activities.
• Collaborate on initiatives for solid organ transplant growth.

Physical and Environmental Demands

Requires occasional working hours beyond the regular schedule, occasional travel to offsite locations, occasional bending, lifting up to 50 pounds, occasional climbing, driving, kneeling, pushing/pulling, reaching, standing, twisting, and walking. Work is performed in a fast-paced environment demanding precision and high quality.

Benefits Eligibility

Grant funded: No. Salary: Yes. FLSA designation: Exempt. 100% FTE. Day shift.

UMMC is an equal‑opportunity employer and prohibits discrimination and harassment on the basis of race, color, national origin, disability, age, sex, religion, genetic information, veteran status, and any other protected class. UMMC also prohibits retaliation against those who report discrimination or harassment and provides equal opportunity for all employment decisions. For additional information, please see UMMC’s EEO and compliance policies.