Senior Director, Training & Learning Operations

Creative Artists Agency; Los Angeles (CA); On-site; CAD 150,000 - 210,000; Full time

Job summary

Creative Artists Agency (CAA) is seeking a Senior Director, Training & Learning Operations to lead the design, development, and global execution of a comprehensive training strategy that supports our talent, business goals, and culture.

This role partners with senior leaders and cross-functional teams across regions to ensure measurable outcomes, scalable best practices, and a unified approach to global learning within Human Resources.

Responsibilities

• Global TrainingDeliveryStrategy: Design, develop, and execute a forward-looking global trainingdeliverystrategy aligned with CAA’s organizational priorities and values
• Global TrainingDeliveryStrategy: Partner with senior business leaders and key stakeholders to plan, implement, and oversee change management aspects of global training initiatives, including compliance, AI literacy, and skills-based development programs
• Global TrainingDeliveryStrategy: Collaborate closely with the Senior Director, Learning & Development to ensure a fully integrated global training and learning strategy that drives consistent, high-quality experiences across all regions
• Global TrainingDeliveryStrategy: Establish scalable global training best practices and standard operating

Job description

Job Description

Who We Are
Creative Artists Agency (CAA) is the leading entertainment and sports agency, with globalexpertisein filmed and live entertainment, digital media, publishing, sponsorship sales and endorsements, media finance, consumer investing, fashion, trademark licensing, and philanthropy. Distinguished by its culture of collaboration and exceptional client service, CAA’s diverse workforceidentifies, innovates, and amplifies opportunities for the people and organizations that shape culture and inspire the world. The trailblazer of the agency business, CAA was the first to build a sports business, create an investment bank, launch a venture fund, found technology start-up companies, establish a philanthropic arm, build a business in China, and form a brand marketing services division, among other innovations. Named Most Valuable Sports Agency by Forbes for eight consecutive years, CAA represents more than 2,000 of the world’s top athletes in football, baseball, basketball, hockey, soccer, in addition to coaches, on-air broadcasters, and sports personalities and works in the areas of broadcast rights, corporate marketing initiatives, social impact, and sports properties for sales and sponsorshipopportunities.Foundedin 1975, CAA is headquartered in Los Angeles, and has offices in New York, Nashville, Memphis, Chicago, Miami, London, Munich, Geneva, Stockholm, Shanghai, and Beijing, among other locations globally.

The Role

The Senior Director, Training & Learning Operations will serve as a key leader within CAA’sInclusion, Engagement, and Learning and Developmentorganizationwithin Human Resources, responsible for the design, development, and global execution of a comprehensive training strategy that supports CAA’s talent, business goals, and culture. This individual will bring deepexpertiseintraining andlearning operations, instructional design, and organizational effectiveness to build scalable, high-impact training programs that serve a diverse, global workforce.

This role works in close partnership with the Senior Director, Learning & Development,Global Head of Inclusion, Engagement & Learning & Developmentand across a global Human Resources function,to ensure an integrated and unified approach to global learning and training — one that is grounded in measurable outcomes and a shared commitment to building a global culture of continuous learning.

Responsibilities

Global TrainingDeliveryStrategy

• Design, develop, and execute a forward-looking global trainingdeliverystrategy aligned with CAA’s organizational priorities and values

• Partner with senior business leaders and key stakeholders to plan, implement, and oversee change management aspects of global training initiatives, including compliance, AI literacy, and skills-based development programs

• Collaborate closely with the Senior Director, Learning & Development to ensure a fully integrated global training and learning strategy that drives consistent, high-quality experiences across all regions

• Establish scalable global training best practices and standard operating