Global Training & Learning Operations Leader

Creative Artists Agency; Los Angeles (CA); Hybrid; USD 227,000 - 260,000; Full time

Benefits offered by this job

Medical Insurance

401K Plan

Paid Vacation

Commuter Benefits

Job summary

Creative Artists Agency (CAA) in Los Angeles seeks a Senior Director, Training & Learning Operations to lead global training strategy and the LMS portfolio. This senior role partners with executives to drive learning programs across a diverse, global workforce and ensure measurable outcomes aligned with organizational goals.

The position oversees LA facilities, champions AI literacy, and builds scalable training practices, with leadership of a small team and a focus on data-driven improvements.

Qualifications

• 12+ years of progressive experience in training, learning & development, or organizational effectiveness, with at least 3–5 years in a senior leadership role.
• Bachelor’s degree required; Master’s degree in Organizational Development, Education, Human Resources, or a related field preferred.
• Relevant certifications in facilitation, instructional design, change management (e.g., Prosci, CPTD, ATD), or Workday LMS are a plus.
• Proven experience designing and executing global training strategies within a complex, matrixed organization.
• Experience managing learning operations at scale, including LMS administration and vendor/partner management.
• Background in change management principles and their application to training and organizational initiatives.

Responsibilities

• Global Training Delivery Strategy Design, develop, and execute a forward-looking global training delivery strategy aligned with CAA’s organizational priorities and values.
• Partner with senior business leaders to plan, implement, and oversee change management aspects of global training initiatives, including compliance, AI literacy, and skills-based development.
• Collaborate with the Senior Director, Learning & Development to ensure an integrated global training strategy that drives consistent experiences across regions.
• Lead, develop, and inspire a team of 2, including a Learning Solutions Manager and an LMS Administrator.
• Oversee CAA’s Los Angeles training facility, including programming, scheduling, and operations.

Job description

Creative Artists Agency (CAA) in Los Angeles seeks a Senior Director, Training & Learning Operations to lead global training strategy and the LMS portfolio. This senior role partners with executives to drive learning programs across a diverse, global workforce and ensure measurable outcomes aligned with organizational goals.

The position oversees LA facilities, champions AI literacy, and builds scalable training practices, with leadership of a small team and a focus on data-driven improvements.