Senior Director, Technology Operations- Emerging Threats

Walmart; Bentonville (AR); On-site; USD 130,000 - 260,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Stock purchase plan

Paid time off (PTO)

Education benefits (Live Better U)

Employee discounts

Disability insurance

Adoption assistance

Surrogacy assistance

Job summary

Walmart Marketplace is seeking a Director of Emerging Threats to shape risk posture, enhance detection capabilities, and lead a global team of threat analysts and investigators. You will partner with Data Science and Engineering to build models and dashboards that detect and prevent fraud across seller onboarding and ongoing monitoring.

You will report to senior leadership, drive risk-aware decision making, and communicate trends and interventions to executives.

Qualifications

• 10+ years experience in marketplace risk, fraud, underwriting, trust & safety, or financial crimes.
• 5+ years managing high‑performing teams of 10+ people.
• Experience partnering with engineering and data science teams to translate policy into model cutoffs and fraud risk management.
• Ability to navigate evolving global regulatory and compliance requirements.
• Excellent written and verbal communication skills.

Responsibilities

• Lead Walmart Marketplace's emerging‑threat strategy across seller onboarding, ongoing monitoring, and enforcement.
• Identify and assess new fraud vectors, identity risk, counterfeit risk, prohibited/restricted goods violations, misrepresentation, and bad actors networks.
• Develop risk frameworks and early‑signal detection strategies across the full seller lifecycle.
• Partner with Data Science and Engineering to build advanced risk models, automation, dashboards, and tooling.
• Establish risk appetite, governance processes, and performance health metrics with Trust & Safety, Compliance, on level II monitoring and Risk Oversight teams.
• Provide executive‑level briefings on threat trends, risk tradeoffs, and recommended interventions.
• Serve as the Marketplace risk representative with external partners, including verification vendors, payment providers, and industry consortiums.
• Lead and develop a global team of threat analysts, investigators, and strategists.
• Drive continuous improvement in detection, prevention, and response capabilities.

Skills

Marketplace risk

Team leadership

Fraud analytics

Payments risk

Leadership influence

Communication

Cross-functional collaboration

Regulatory compliance

ML risk models

Job description

Position Summary

Walmart Marketplace is one of the fastest-growing U.S. e-commerce platforms. As we scale, protecting our customers, sellers, and brand through proactive risk management is essential. Our Seller Risk organization prevents bad actors from entering the ecosystem and monitors seller behavior throughout the lifecycle to maintain a safe, high-quality Marketplace.

What you'll do…

We are looking for a highly skilled Director of Emerging Threats to lead strategies that identify and mitigate new and evolving marketplace risks. This leader will shape Walmart's risk posture, strengthen automated detection capabilities, and ensure we stay ahead of marketplace fraud and abuse patterns.

Key Responsibilities

• Lead Walmart Marketplace's emerging‑threat strategy across seller onboarding, ongoing monitoring, and enforcement.
• Identify and assess new fraud vectors, Identity, behavioral heuristics counterfeit risk, prohibited/restricted goods violations, misrepresentation, and coordinated bad‑actor networks.
• Develop risk frameworks and early‑signal detection strategies across the full seller lifecycle.
• Partner with Data Science and Engineering to build advanced risk models, automation, dashboards, and tooling.
• Establish risk appetite, governance processes, and performance health metrics with Trust & Safety, Partner with Compliance, on level II monitoring and Risk Oversight teams.
• Provide executive‑level briefings on threat trends, risk tradeoffs, and recommended interventions.
• Serve as the Marketplace risk representative with external partners, including verification vendors, payment providers, and industry consortiums.
• Lead and develop a global team of threat analysts, investigators, and strategists.
• Drive continuous improvement in detection, prevention, and response capabilities.

Minimum Qualifications

• 10+ years experience in marketplace risk, fraud, underwriting, trust & safety, or financial crimes.
• 5+ years managing high‑performing teams of 10+ people.
• Deep expertise in analytics, specifically related to seller fraud, identity risk, counterfeit detection, and prohibited/restricted goods risks.
• Strong analytical and strategic problem‑solving skills and prior experience in payments and marketplace risk management.
• Proven ability to influence senior leaders in fast‑paced environments.
• Excellent written and verbal communication skills.
• Experience partnering with engineering and data science teams to translate policy into defining model cutoffs and flash fraud risk management
• Ability to navigate evolving global regulatory and compliance requirements.

Preferred Qualifications

• Experience in a large‑scale marketplace or e‑commerce environment.
• Background in machine learning–driven risk models and threat intelligence.
• Experience with global expansion risk or trust and safety frameworks.
• Ability to design early‑warning systems for emerging threats.

Why Walmart

At Walmart, you’ll lead impactful work at massive scale while protecting millions of customers and thousands of sellers. You’ll shape the future of Marketplace safety and trust while working alongside talented teams in a supportive, fast‑paced environment. At Walmart, we offer competitive pay as well as performance‑based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company‑paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart‑paid education benefit program for full‑time and part‑time associates in Walmart and Sam’s Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short‑form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see https://one.walmart.com/One.Walmart.

Location and Salary

• Bentonville, Arkansas US-09401: The annual salary range for this position is $130,000.00 - $260,000.00
• Sunnyvale, California US-11789: The annual salary range for this position is $169,000.00 - $338,000.00
• Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include: Stock

Primary Location

702 Sw 8Th St, Bentonville, AR 72716, United States of America Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.