Senior Director, Strategic Accounts

altusgroup; New York (NY); On-site; USD 225,000 - 240,000; Full time

Job summary

Altus Group is seeking a Senior Director, Strategic Accounts to lead growth across the company’s premier global enterprise relationships. Based in New York City or the Tri-State area, the role supports revenue growth, retention, expansion, adoption, and long-term value.

You will manage a Strategic Accounts team, drive multi-year SaaS opportunities, and collaborate with Product, Marketing, Customer Success, and senior leadership to align customer priorities with commercial strategy.

Responsibilities

• Set the strategic direction. You will define and execute the global strategic accounts strategy, identifying the greatest opportunities for growth, expansion, retention, and long-term customer value.
• Lead the largest opportunities. You will personally engage in complex enterprise sales and strategic partnership opportunities, particularly those involving multi-million-dollar potential, multiple decision-makers, and new commercial or pricing models.
• Grow strategic partnerships. You will develop deep, executive-level relationships with key customers, particularly commercial real estate service providers whose scale and user base make them strategically important to the business.
• Build the team. You will lead, coach, and develop Strategic Account Executives and Account Managers, set clear expectations, strengthen sales capability, and help the team shift from transactional execution to more strategic growth.

Job description

Compensation Range:

Base compensation: $225K - $240K

Additional commission eligibility will apply

Compensation Disclaimer:

The salary range listed reflects the base pay for this role at Altus Group and is provided where required by local regulations. Actual offers may differ based on experience, market conditions, and other relevant factors. The range does not include additional compensation such as bonuses, equity, benefits, or other incentives.

The opportunity

Altus Group has transitioned to a pure‑play software and analytics platform and is experiencing accelerated growth. Reporting to the SVP, Sales, we are hiring a Senior Director, Strategic Accounts to lead this growth across Altus Group's most important global enterprise relationships. As our new Senior Director, Strategic Accounts, you will shape the strategy and execution behind our largest enterprise opportunities, driving revenue growth, retention, expansion, customer adoption, and long‑term value. You will lead and develop a Strategic Accounts team that delivers near‑term revenue results while building stronger, more valuable enterprise relationships over time.

In this senior commercial leadership opportunity, you will play a key role in this next phase, leading complex, multi‑year SaaS opportunities with some of the world's largest institutional commercial real estate investors and brokers. Working closely with Product, Marketing, Customer Success, Account Management, and executive leadership, you will connect customer priorities with commercial strategy to support sustainable growth.

Based in New York City or the surrounding Tri‑State area, this role includes working onsite as needed to collaborate with senior leadership and support customer engagement. With up to 30% travel, you will maintain regular in‑person visibility with the leadership team and customers for relationship management, strategic meetings, and deal closure.

What's in it for you

Ownership and impact. You will lead the strategy behind some of Altus Group's most important global enterprise relationships, with direct influence on revenue growth, retention, expansion, and long‑term customer value. You will shape complex, multi‑year SaaS opportunities with leading institutional CRE investors and brokers, bringing your commercial judgment and executive‑level relationship skills to opportunities that can deliver meaningful outcomes for customers and the business.

Strategic influence. Your impact will extend beyond sales performance. You will bring customer and market insight into decisions across Product, Marketing, Customer Success, Account Management, Sales Operations, and executive leadership. You will have the opportunity to influence business priorities, strengthen how Altus serves its largest enterprise customers, and identify new sources of growth as the company continues to expand its software and analytics business.

Leadership and growth. You will build and develop a high‑performing Strategic Accounts team while shaping the strategy, operating model, and commercial discipline behind the function. This is an opportunity to expand your leadership influence across people, revenue, customer relationships, and enterprise strategy, with a visible role in Altus Group's next phase of growth.

As our new Senior Director, Strategic Accounts, you will:

• Set the strategic direction. You will define and execute the global strategic accounts strategy, identifying the greatest opportunities for growth, expansion, retention, and long‑term customer value. You will translate that strategy into clear priorities, account plans, pipeline expectations, and team actions.
• Lead the largest opportunities. You will personally engage in complex enterprise sales and strategic partnership opportunities, particularly those involving multi‑million‑dollar potential, multiple decision‑makers, and new commercial or pricing models. You will navigate conversations with C‑suite executives, procurement, operational leaders, and end users to build alignment and advance opportunities.
• Grow strategic partnerships. You will develop deep, executive‑level relationships with key customers, particularly commercial real estate service providers whose scale and user base make them strategically important to the business. You will identify opportunities to expand partnerships, introduce new technology, increase adoption, and create longer‑term customer value. Stay close to the customer. You will balance executive‑level relationship management with the ability to get into the details when needed. You will understand how customers use the platform, where adoption succeeds or stalls, what their teams need to accomplish, and where those insights can create opportunities for expansion or product development.
• Build the team. You will lead, coach, and develop Strategic Account Executives and Account Managers, set clear expectations, strengthen sales capability, and help the team shift from transactional execution to mor