Senior Director, Store Operations & Enterprise Integration

Nike; Beaverton (OR); On-site; USD 190,000 - 260,000; Full time

Job summary

Nike Beaverton is seeking an enterprise-minded leader who translates strategy into frontline action, building systems for adoption and performance. This role drives transformation across Territory Operations, Retail Services, and Business Integration to deliver measurable business impact.

You will lead cross-functional teams, shape governance, readiness, and change management to accelerate execution and athlete experience improvements across North America Stores.

Qualifications

• 12+ years of experience in business operations, retail operations, strategy, transformation, business integration, or organizational effectiveness.
• 5+ years of people leadership experience leading managers, senior leaders, and high-performing teams.
• Demonstrated experience leading enterprise-scale transformation, operating model design, change management, and organizational effectiveness initiatives.
• Proven executive communication, stakeholder management, strategic planning, performance measurement, and governance leadership capabilities.

Responsibilities

• Develop and deliver seasonal alignment sessions that communicate strategy, product priorities, business performance, service and operational expectations across Territories.
• Partner across functions to align leaders on upcoming changes, share insights from the field, and drive accountability for successful execution, productivity, and athlete experience outcomes.
• Lead and evolve an integrated operating model that connects strategy integration, readiness, communications, change management, field insights, and performance measurement into a unified ecosystem.
• Partner across North America Store Operations, Global Operations, Retail Concepts, Finance, Human Resources, Legal, Supply Chain, Training & Development, and field leadership teams to align priorities and accelerate execution.
• Establish governance, prioritization, and business integration routines that ensure initiatives are sequenced effectively, clearly owned, and measured against business impact.
• Drive operational excellence through leadership of Territory Operations and Retail Services teams, including Nike By You (NBY), 020 services, and store support capabilities.
• Create scalable readiness, adoption, and change-enablement approaches that help stores successfully implement new tools, processes, service models, and operational priorities.
• Build performance measurement frameworks that provide visibility into adoption, capability growth, operational effectiveness, productivity, profitability, and athlete experience outcomes while developing a culture of continuous improvement and enterprise impact.

Skills

Leadership

Executive communication

Stakeholder management

Strategic planning

Governance leadership

Education

Bachelor’s degree in business, Operations, Organizational Leadership, Retail Management, or related field

Job description

Nike Beaverton is seeking an enterprise-minded leader who translates strategy into frontline action, building systems for adoption and performance. This role drives transformation across Territory Operations, Retail Services, and Business Integration to deliver measurable business impact.

You will lead cross-functional teams, shape governance, readiness, and change management to accelerate execution and athlete experience improvements across North America Stores.