Senior Director - Special Assets

Jones Lang LaSalle Incorporated; Dallas (TX); On-site; USD 150,000 - 210,000; Full time

Benefits offered by this job

401(k) plan with matching

Comprehensive Medical, Dental & Vision

Paid parental leave

Paid Time Off

Daily Pay

Job summary

Jones Lang LaSalle Incorporated (JLL) is seeking a Senior Director – Special Assets to lead a dedicated team and mitigate risks across a portfolio of multifamily and senior housing loans. The role focuses on identifying elevated-risk loans, developing mitigation strategies, and delivering insights to senior leadership in a fast-paced, deadline-driven environment.

The ideal candidate has eight or more years in CRE finance or asset management, deep real estate knowledge, proficiency with Fannie

Qualifications

• Eight or more years of experience in multifamily and/or commercial real estate finance, asset management, loan servicing, or property management.
• Strong knowledge of real estate markets, valuation methodologies, and loan structures.
• Experience with Fannie Mae and Freddie Mac servicing guides, watchlist criteria, and reporting.
• Proven ability to lead, coach, and develop a team of asset management professionals.
• Excellent time management and ability to work under deadlines.
• Ability to multitask and manage elevated-risk relationships.

Responsibilities

• Lead the identification, triage and tiering of elevated-risk loans across the portfolio.
• Identify emerging risk patterns and calibrate the team's risk identification accordingly.
• Direct a Special Assets team, setting priorities, performance, process, and reporting standards.
• Develop a training program to strengthen risk identification across asset management teams.
• Maintain ownership of the risk rating framework and governance for transitioning loans to/from Special Assets.
• Collaborate with senior leadership on loss mitigation strategy and direct execution.
• Deliver regular reporting and risk insights to senior leadership and asset management teams.
• Represent Special Assets in communications with agency partners on watchlist and workout matters.
• Benchmark and evolve Special Assets policies, tools, and processes.

Skills

Analytical skills

Financial modeling

Risk management

Real estate knowledge

Fannie Mae/Freddie Mac knowledge

Leadership

Communication

Multitasking

Travel ability

Education

Bachelor's degree in business or related field

Job description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Summary/Objective: The Senior Director – Special Assets will lead a dedicated Special Assets team with the ability to identify existing and emerging risks from all perspectives, including but not limited to financial, market and physical conditions, to drive risk mitigation strategy across the portfolio and the team. In this important role, the Senior Director – Special Assets will provide exceptional service to our clients, both internal and external, and proactively mitigate risks for a portfolio of multifamily and senior housing loans.

Essential Functions

• Lead the identification, triage and tiering process of elevated‑risk loans across the servicing portfolio, ensuring each loan receives a level of oversight appropriate to its risk profile
• Identify emerging risk patterns across the portfolio and calibrate the team’s risk identification accordingly to capture all emerging risk patterns
• Direct a dedicated Special Assets team, setting priorities, performance, process, and reporting standards
• Develop a training program to strengthen risk identification across all asset management teams
• Maintain ownership of the risk rating framework and the governance for transitioning loans to and from Special Assets
• Collaborate with senior leadership on loss mitigation strategy for the portfolio’s highest‑risk loans, while directing the team’s execution of mitigation plans across the broader portfolio
• Deliver regular reporting and risk insights to senior leadership and asset management teams
• Represent Special Assets in communications with agency partners on watchlist and workout matters
• Benchmark and evolve Special Assets policies, tools, and processes to drive continuous improvement

Qualifications Required

• Strong analytical and financial modeling skills
• Workout experience preferred, but not required
• Deep knowledge of real estate markets, valuation methodologies, and loan structures
• Strong working knowledge of Fannie Mae and Freddie Mac servicing guides, watchlist criteria, and reporting requirements
• Demonstrated ability to lead, coach, and develop a team of asset management professionals
• Strong time management skills and ability to operate under demanding deadlines
• Ability to multitask and manage several elevated‑risk relationships simultaneously
• Ability to recognize, prioritize, and mitigate risk at both the individual loan and portfolio level
• Excellent attention to detail and communication skill
• Ability to work independently and lead effectively in a team environment
• Ability to travel as needed

Education

Undergraduate degree in a business related field (i.e. Finance, Accounting, Real Estate, Business).

Experience

Eight or more years of experience in multifamily and/or commercial real estate finance, asset management, loan servicing, or property management, including direct exposure to Fannie Mae and/or Freddie Mac servicing requirements.

Physical Demands

May be required to physically inspect residences and common areas at multifamily and senior housing properties, as well as comparable properties within the market. This may require standing and walking for extended periods of time, climbing stairs, and the ability to sit, reach, and bend. Position requires occasional travel. Travel shall include various modes of travel (including but not limited to planes, trains and automobiles) to different time zones and may require overnight lodging.

Expectation for All Employees

All employees are expected to support the organization's mission, vision, and values by exhibiting the following behaviors: excellence, competence, collaboration, innovation, respect, personalization, commitment to our community, accountability, teamwork and ownership.

Location: On-site –Dallas, TX, Houston, TX, Overland Park, KS, Pittsburgh, PA, Tampa, FL

Personalized benefits that support personal well‑being and growth

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page. I want to work for JLL.

At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.