Senior Director, Solutions Architecture

Jobgether; United States; Remote; USD 225,000 - 250,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with company matching

FSA/HSA options

Parental leave (up to 14+ weeks)

Job summary

Jobgether is seeking a senior leader to manage and grow a Solution Architecture team responsible for healthcare platforms. You will own operating models, capacity planning, and high-level design while guiding clients on platform capabilities.

You will work closely with executives and delivery teams to ensure architectural rigor, effective coaching, and scalable processes across a growing portfolio. Remote-first within the US with some travel.

Qualifications

• 15+ years of experience in solution architecture, technical consulting, or related client-facing technical roles with healthcare focus.
• 5+ years direct people-management experience leading technical teams such as Solution Architects or engineers.
• Experience with large enterprise platforms, claims systems, utilization management, or similar healthcare infrastructure.
• Strong decision-making, stakeholder influence, and ability to lead through ambiguity.

Responsibilities

• Lead, manage, and develop a team of eight Solution Architects, including hiring, coaching, performance management, and career progression.
• Own the Solution Architecture operating model and capacity planning across a growing implementation portfolio.
• Define standards for solution design and guide clients to existing platform capabilities while documenting requirements.
• Foster a customer-focused approach balancing responsiveness with guidance when solutions are not feasible.
• Lead escalations involving design, constraints, or mismatches between solutions and commitments.
• Balance workloads and adapt allocations as activities evolve.
• Collaborate with Solution Owners, Forward Deployed Engineers, and QA to align designs with delivery plans.
• Represent the architecture function in cross-functional planning with executive stakeholders.
• Develop training resources, templates, and playbooks to ensure consistent delivery quality.
• Support organizational growth by improving team processes and technical standards.

Skills

Solution architecture leadership

People management

Healthcare domain expertise

Executive stakeholder management

Strategic planning

Technical judgment

Client-facing communication

Ambiguity leadership

Job description

Accountabilities

• Lead, manage, and develop a team of eight Solution Architects, including hiring, coaching, performance management, and career progression.
• Own the Solution Architecture operating model and capacity planning, determining the team structure, required skills, and allocation of resources across a growing implementation portfolio.
• Establish and maintain high standards for solution design, including guiding clients toward existing platform capabilities, documenting business and functional requirements, and designing future-state workflows.
• Foster a customer-focused approach that balances responsiveness and flexibility with constructive guidance when requested solutions are not feasible or appropriate.
• Lead escalations involving disputed solution designs, technical constraints, or conflicts between proposed solutions and commercial commitments.
• Balance workloads and account assignments as implementation activity and business needs evolve.
• Partner with Solution Owners, Forward Deployed Engineers, Platform Configuration, Quality Assurance, and Technical Program Managers to keep solution design aligned with delivery plans and timelines.
• Represent the Solutions Architecture function in cross-functional planning and discussions with executive stakeholders at complex or escalated client accounts.
• Develop repeatable training resources, templates, documentation, and playbooks to ensure consistent solution quality across the team.
• Support the organization's growth by continuously improving team processes, technical standards, and delivery practices.

Requirements:

• At least 15 years of experience in solution architecture, technical consulting, or comparable client-facing technical roles, including substantial experience in healthcare.
• At least 5 years of direct people-management experience leading technical teams, such as Solution Architects, Forward Deployed Engineers, or technical consultants.
• Familiarity with large, complex, mission-critical enterprise platforms, particularly claims systems, utilization management platforms, or similar healthcare infrastructure.
• Strong decision-making skills and the ability to lead through ambiguity, changing priorities, and fast-moving business environments.
• Excellent technical judgment, with the ability to assess complex technical challenges while also providing effective coaching and people leadership.
• Proven ability to build credibility with client executives, communicate difficult decisions, and manage expectations when proposed solutions cannot meet specific requirements.
• Strong communication and stakeholder-management skills, including experience influencing senior client and internal leadership.
• Ability to balance strategic planning with practical problem-solving and team development.

Nice-to-have qualifications:

• Deep knowledge of payer operations, utilization management, or prior authorization.
• Experience with FHIR-based integrations, including Da Vinci standards, as well as legacy payer integration patterns.
• Experience scaling technical teams during periods of rapid organizational growth.
• A strong track record of presenting to and influencing executive-level client stakeholders.

Benefits:

• Annual salary range: $225,000-$250,000 USD.
• Additional bonus compensation as part of the total compensation package.
• Medical, dental, and vision insurance.
• Life and disability insurance.
• Employee Assistance Program.
• 401(k) retirement plan with company matching.
• Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA).
• Flexible paid time off and company holidays.
• Up to 14 weeks of paid parental leave.
• Pet insurance.
• Remote-first working arrangement within the United States.
• Approximately 10% travel, including potential travel to Boston, Massachusetts, for new-hire onboarding and occasional in-person team meetings and company events.