Senior Director, Solution Owner

coherehealth; USA; Remote; USD 203.000 - 223.000; Vollzeit

Benefits dieser Stelle

Medical insurance

401(k) with match

Parental leave

Zusammenfassung

Cohere Health is seeking a Senior Solution Owner to lead the most complex customer implementations on our clinical intelligence platform. You will own business, clinical, and technical outcomes across multi-year deployments, partnering closely with solution architects, engineers, platform configuration, QA, and technical program managers.

The role is remote-first with roughly 20% travel and requires acting as an executive-level counterpart to client leadership, including in-person onboarding in

Qualifikationen

• Ten or more years leading large-scale deployments in healthcare.
• Experience delivering large-scope healthcare products.
• Executive-level credibility with client leadership.
• Experience with multi-year enterprise implementations.

Aufgaben

• Own end-to-end success across business, clinical, and technical dimensions for the largest and most complex customer implementations.
• Apply strategic program leadership to multi-year, multi-workstream enterprise platform deployments.
• Drive a team of subject matter experts toward on-time delivery through rigorous organization, program management, and timeline tracking.
• Serve as the primary escalation point and executive-level counterpart to client leadership on flagship accounts.
• Define and model what excellent solution ownership looks like through the quality of personal account work.
• Make high-stakes decisions on scope, timeline, and resourcing trade-offs, with direct visibility into business risk.

Kenntnisse

Executive presence

Strategic leadership

Program management

Healthcare deployments

Ausbildung

MBA or equivalent

Jobbeschreibung

Role overview

A senior leadership opportunity is available for a Solution Owner to take personal accountability for the most complex and strategically important customer implementations on a clinical intelligence platform. The role spans business, clinical, and technical ownership of multi-year, enterprise-scale platform deployments in the healthcare space, partnering closely with solution architects, engineers, platform configuration, QA, and technical program managers. It is a remote-first position with roughly 20% travel and an expectation of acting as a credible, executive-level counterpart to client leadership.

Responsibilities

• Own end-to-end success across business, clinical, and technical dimensions for the largest and most complex customer implementations.
• Apply strategic program leadership to multi-year, multi-workstream enterprise platform deployments.
• Drive a team of subject matter experts toward on-time delivery through rigorous organization, program management, and timeline tracking.
• Serve as the primary escalation point and executive-level counterpart to client leadership on flagship accounts.
• Define and model what excellent solution ownership looks like through the quality of personal account work.
• Make high-stakes decisions on scope, timeline, and resourcing trade-offs, with direct visibility into business risk.

Requirements

• Ten or more years leading large-scale, complex technology or platform deployments, with significant experience in healthcare.
• Direct experience delivering large-scope products at healthcare organizations, such as claims systems, utilization management or prior authorization platforms, or similarly complex mission-critical systems.
• Demonstrated strategic program leadership with personal ownership of outcomes on the scale of a multi-year, multi-million dollar enterprise implementation.
• Executive presence, with credibility operating as a peer to client C-suite and senior leadership.
• Comfort owning both the business case and the technical delivery of a solution simultaneously.

Nice to have

• Prior experience at a health-tech vendor, payer, or health plan, specifically around utilization management, prior authorization, or claims.
• Background building or scaling a solution-ownership or client-delivery function.
• MBA or equivalent strategic business background.

Benefits and work setup

• Fully remote with approximately 20% travel; occasional in-person meetings and onboarding in Boston, MA.
• Medical, dental, vision, life, and disability insurance, plus an Employee Assistance Program.
• 401(k) with company match, flexible spending, and health savings account options.
• Flexible time off plus company holidays, and up to 14 weeks of paid parental leave.
• Pet insurance benefit.
• Annual salary range of $203,000 to $223,000, as part of a total package that may include health insurance, 401(k), and bonus, with offers based on qualifications, experience, skills, and internal alignment.