Senior Director, Solution Architecture

Jobtailor

New York (NY)

On-site

USD 180,000 - 240,000

Full time

2 days ago

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Job summary

Jobtailor is seeking a Senior Solution Architect specializing in AI-oriented, compliant digital systems for Medical Affairs. You will establish architectural blueprints, govern integration across Veeva Salesforce ecosystems, and mentor cross-functional teams globally.

You will lead design of multilingual AI solutions with region-specific compliance, oversee CI/CD for LLM pipelines, and communicate strategically with VP and executive stakeholders.

Qualifications

Bachelor's degree in Computer Science, Information Technology, or related field.
12+ years of experience in IT, systems architecture, or digital engineering.
8+ years as a hands-on, working Solution Architect.
Experience designing AI-oriented solutions, including LLMs, RAG, or agentic systems.
Experience with complex data integrations.
Experience leading and mentoring UX, Scrum, or Engineering professionals.
Experience coordinating matrixed engineering resources.
Exceptional verbal and written communication skills, including presenting to VP-level and executive audiences.
Demonstrated diplomacy, negotiation, and matrix-management skills.
Hands-on experience with AI/NLP/LLM implementations and LLMOps/AIOps pipelines.
Deep expertise in modern cloud architecture, AWS or Azure, and API-first design.
Practical understanding of Veeva CRM and the Salesforce ecosystem, including Life Sciences Cloud and/or Marketing Cloud.
Candidates must be authorized to be employed in the U.S. by any employer.
Permanent work authorization in the United States required.
U.S. work visa sponsorship is not available now or in the future.
Preferred: Master's degree in a technical or business-related field.
Preferred: 5+ years in Life Sciences or Pharmaceutical.
Preferred: Experience with Medical Affairs operations, Field Medical/MSL activity, and digital HCP engagement.
Preferred: Experience collaborating with Therapeutic Area leaders, Field Medical executives, or Medical Affairs teams.
Preferred: Familiarity with GxP, FDA regulation, software validation, MLR processes, GDPR, HIPAA, and global data privacy standards.
Preferred: AWS Certified Solutions Architect, Salesforce Certified System/Application Architect, or AI Engineering/Architecture credentials.
Preferred: Agile/Scrum and Design Thinking experience.

Responsibilities

Establish, govern, and enforce architectural blueprints, integration frameworks, and technology standards across Medical Affairs digital systems globally.
Serve as primary solution architect for high-priority enterprise platforms, defining and documenting solution approaches and component design.
Partner with Product Owners and Engineering leadership to translate business capabilities into resilient target-state architectures.
Ensure designs comply with GxP, HIPAA, GDPR, AI ethics, and compliance frameworks.
Drive integration across Veeva CRM, PromoMats, Salesforce Life Sciences Cloud, and Salesforce Marketing Cloud.
Design and prototype autonomous and semi-autonomous AI agents, multi-agent workflows, and orchestration frameworks.
Architect multilingual, regionally compliant AI solutions across divergent regulatory boundaries.
Establish environment strategy, ALM, and CI/CD pipelines for LLM solutions; oversee model tuning, RAG pipelines, and vector database management.
Implement AI telemetry for model and agent performance, token usage, drift, and latency; design protections against prompt injection and enforce data access controls.
Embed Responsible AI standards, hallucination guardrails, bias monitoring, and global AI regulation alignment into technical designs.
Translate technical architecture into value-driven strategy for VP-level and executive audiences.
Align platform teams around a unified architectural vision and arbitrate stakeholder disagreements.
Co-develop business cases for multi-million-dollar technology investments and conduct ROI/TCO analysis.
Co-lead RFIs, RFPs, and vendor assessments.
Identify and mitigate architectural, data-governance, and compliance risks.
Directly manage a UX Designer and Scrum Master, including objectives, coaching, performance, and career growth.
Lead a Medical Affairs technical community of practice.
Integrate UX and Agile/Scrum methodology into solution architecture.
Govern architectural output from engineers and external systems integrators.

Skills

Solution Architecture

AI/NLP/LLM Implementations

Cloud Architecture

Veeva CRM & Salesforce

Agile/Scrum

API-First Design

Data Integrations

Mentoring/Leadership

Education

Bachelor's degree in CS/IT or related field

Master's degree (preferred)

Tools

AWS

Azure

Veeva CRM

Salesforce Life Sciences Cloud

Salesforce Marketing Cloud

CI/CD Pipelines

Job description

Establish, govern, and enforce architectural blueprints, integration frameworks, and technology standards across Medical Affairs digital systems globally
Serve as primary solution architect for high-priority enterprise-wide platforms, defining and documenting solution approaches and component design
Partner with Product Owners and Engineering leadership to translate business capabilities into resilient target‑state architectures
Ensure designs comply with GxP, HIPAA, GDPR, AI ethics, and compliance frameworks
Drive integration across Veeva CRM, PromoMats, Salesforce Life Sciences Cloud, and Salesforce Marketing Cloud
Design and prototype autonomous and semi-autonomous AI agents, multi-agent workflows, and orchestration frameworks
Architect multilingual, regionally compliant AI solutions across divergent regulatory boundaries
Establish environment strategy, ALM, and CI/CD pipelines for LLM solutions; oversee model tuning, RAG pipelines, and vector database management
Implement AI telemetry for model and agent performance, token usage, drift, and latency; design protections against prompt injection and enforce data access controls
Embed Responsible AI standards, hallucination guardrails, bias monitoring, and global AI regulation alignment into technical designs
Translate technical architecture into value-driven strategy for VP-level and executive audiences
Align platform teams around a unified architectural vision and arbitrate stakeholder disagreements
Co-develop business cases for multi-million-dollar technology investments and conduct ROI/TCO analysis
Co-lead RFIs, RFPs, and vendor assessments
Identify and mitigate architectural, data-governance, and compliance risks
Directly manage a UX Designer and Scrum Master, including objectives, coaching, performance, and career growth
Lead a Medical Affairs technical community of practice
Integrate UX and Agile/Scrum methodology into solution architecture
Govern architectural output from engineers and external systems integrators

Requirements

Bachelor's degree in Computer Science, Information Technology, or related field
12+ years of experience in IT, systems architecture, or digital engineering
8+ years as a hands-on, working Solution Architect
Experience designing AI-oriented solutions, including LLMs, RAG, or agentic systems
Experience with complex data integrations
Experience leading and mentoring UX, Scrum, or Engineering professionals
Experience coordinating matrixed engineering resources
Exceptional verbal and written communication skills, including presenting to VP-level and executive audiences
Demonstrated diplomacy, negotiation, and matrix-management skills
Hands-on experience with AI/NLP/LLM implementations and LLMOps/AIOps pipelines
Deep expertise in modern cloud architecture, AWS or Azure, and API-first design
Practical understanding of Veeva CRM and the Salesforce ecosystem, including Life Sciences Cloud and/or Marketing Cloud
Candidates must be authorized to be employed in the U.S. by any employer
Permanent work authorization in the United States required
U.S. work visa sponsorship is not available now or in the future
Preferred: Master's degree in a technical or business-related field
Preferred: 5+ years in Life Sciences or Pharmaceutical
Preferred: Experience with Medical Affairs operations, Field Medical/MSL activity, and digital HCP engagement
Preferred: Experience collaborating with Therapeutic Area leaders, Field Medical executives, or Medical Affairs teams
Preferred: Familiarity with GxP, FDA regulation, software validation, MLR processes, GDPR, HIPAA, and global data privacy standards
Preferred: AWS Certified Solutions Architect, Salesforce Certified System/Application Architect, or AI Engineering/Architecture credentials
Preferred: Agile/Scrum and Design Thinking experience

Core Competencies

Demonstrates expertise in Solution Architecture with a focus on AI-oriented solutions, compliance with GxP, HIPAA, and GDPR, and integration of complex data systems. Proven ability to lead cross-functional teams and communicate effectively with executive stakeholders.

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