Senior Director, Software Engineering - Slack Application Architecture and Systems

100 Salesforce, Inc.; San Francisco (CA); Hybrid; USD 218,000 - 401,000; Full time

Job summary

Salesforce, Inc. seeks an experienced Senior Director of Engineering to own Slack's Application Architecture and Systems foundations across web, desktop, and mobile.

You will lead a 50+ person organization, set long-term technical strategy, and partner with Product to define a focused roadmap in the era of AI-assisted development. You will champion performance, reliability, and accessibility while building a distributed, global, hybrid team and delivering high-impact infrastructure for millions

Qualifications

• Significant experience leading product infrastructure engineering at a company with a complex, large-scale client application.
• Experience in client infrastructure; web and mobile are a plus with depth in one.
• Track record leading large engineering organizations, including managing managers and coaching senior leaders.
• Ability to set technical strategy and work with Product and Design to turn it into a roadmap.
• Able to hold teams to a high bar on performance, reliability, and quality.
• Collaborates effectively across functions without direct authority over all parties.
• Related technical degree.

Responsibilities

• Lead the engineering organization — Own the Application Architecture and Systems engineering organization across web, desktop, and mobile.
• Hire, develop, and retain engineering managers and senior ICs.
• Set technical strategy — Define and drive the multi-year technical vision and roadmap for Slack's client infrastructure.
• Partner with Product counterparts to set ambitious strategy and make clear tradeoffs.
• Raise the bar on engineering excellence — Establish high standards for performance, reliability, quality, and craft in the team's work and culture.
• Evolve development for the agentic era — Reshape how client engineering teams build and ship so they can move faster without sacrificing quality, including with AI coding agents.
• Own shared platforms — Steward the frameworks, components, design-system foundations, and internal client APIs that every Slack product team depends on.
• Champion accessibility — Make accessibility a first-class part of how Slack is built.
• Partner across the company — Collaborate with executive peers in Product, Design, and Engineering across Slack and Salesforce to align priorities and resolve dependencies.
• Build a connected, global team — Unite a distributed, hybrid organization into a cohesive, high-performing culture.
• Up-level team performance — In your first 60–90 days, assess the org, set strategy, and raise technical excellence and team performance.

Skills

Engineering leadership

Product infrastructure

Client infrastructure

Roadmap development

Cross-functional collaboration

Education

Related technical degree

Tools

Electron

Design systems

APIs

Job description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Experience

We're looking for an engineering leader to own the shared technical foundations of Slack's clients. As Senior Director of Engineering for the Application Architecture and Systems pillar, you will lead the organization responsible for Slack's product infrastructure. That includes shared client infrastructure, frameworks, accessibility, APIs and components on web, Slack desktop through our Electron app, and Android and iOS mobile. The work is technically challenging and high stakes. These foundations directly impact the quality of the experience for every one of Slack’s millions of users. Your org will set the bar for client performance, reliability, quality, and feature velocity in the era of agentic coding. You will lead a large, multi-disciplinary organization of 50+ people, including managers. You will partner closely with Product and Design to set an ambitious strategy. This is not a maintenance role. We need someone who can set direction for shared technical foundations and build a culture of engineering excellence.

What You'll Actually Be Doing

• Lead the engineering organization — Own the Application Architecture and Systems engineering organization across web, desktop, and mobile.
• Hire, develop, and retain engineering managers and senior ICs.
• Set technical strategy — Define and drive the multi-year technical vision and roadmap for Slack's client infrastructure.
• Partner with your Product counterparts to set ambitious strategy and make clear tradeoffs.
• Raise the bar on engineering excellence — Establish high standards for performance, reliability, quality, and craft in the team's work and culture.
• Evolve development for the agentic era — Reshape how client engineering teams build and ship so they can move faster without sacrificing quality, including with AI coding agents.
• Own shared platforms — Steward the frameworks, components, design-system foundations, and internal client APIs that every Slack product team depends on.
• Champion accessibility — Make accessibility a first-class part of how Slack is built.
• Partner across the company — Collaborate with executive peers in Product, Design, and Engineering across Slack and Salesforce to align priorities and resolve dependencies.
• Build a connected, global team — Unite a distributed, hybrid organization into a cohesive, high-performing culture.
• Up-level team performance — In your first 60–90 days, assess the org, set strategy, and raise technical excellence and team performance.

You're Our Person

• You have significant experience leading product infrastructure engineering at a company with a complex, large-scale client application.
• You have experience in client infrastructure. Web and mobile are both a plus, but more depth in one is fine.
• You have a track record leading large engineering organizations, including managing managers and coaching senior leaders.
• You can set technical strategy and work with Product and Design to turn it into a roadmap.
• You hold teams to a high bar on performance, reliability, and quality.
• You collaborate well across functions without direct authority over all parties.
• You have a related technical degree.

Even Better If

• You have experience leading engineering teams through the shift to AI-assisted and agentic development.
• You have led distributed teams through organizational change.
• You have experience with accessibility.
• You have experience with Electron native desktop applications.
• You have experience building or scaling design systems.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form. Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits.

Salesforce offers a variety of benefits to help you live well including:

• time off programs
• medical
• dental
• vision
• mental health support
• paid parental leave
• life and disability insurance
• 401(k)
• an employee stock purchasing program

More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $218,400 - $365,200 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $263,200 - $401,400 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.