Software Engineer II - Slack Developer Workspaces

100 Salesforce, Inc.; San Francisco (CA); On-site; USD 179,000 - 246,000; Full time

Job summary

Salesforce, Inc. is hiring for an Experience Developer focused on Slack infrastructure. You will own production systems, scale the AI sandbox fleet, and help determine how agents run safely at Slack.

You will work with AWS, Terraform and modern dev tooling to deliver reliable, observable, automated environments and on-call reliability. This role emphasizes ownership, security, and continuous improvement.

Qualifications

• 3+ years building and operating production systems.
• Experience with AWS EC2, networking, IAM and infrastructure as code.
• Proficient in Go or Python.
• Experience on-call for critical systems.
• Knowledge of Terraform or similar is a plus.

Responsibilities

• Scale the AI sandbox fleet with capacity planning, safe rollouts, image builds and monitoring alerts.
• Harden isolation between agents, sandboxes and rest of the platform (networking, egress controls, secrets handling).
• Run and improve remote dev environments, from Terraform images to automation that pauses idle environments.
• Build observability with SLOs, dashboards and logs for actionable decisions.
• Join weekly on-call rotations after ramp-up and fix issues, then automate the fix.

Skills

3+ years exp

AWS EC2

Go

Python

On-call experience

AI coding tools

Terraform

Tools

Terraform

Job description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category Software Engineering Job Details

About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place!

Agentforce is the future of AI, and you are the future of Salesforce.

The Experience Developer Workspaces runs the computers Slack engineers write code on - and more and more, the ones AI agents write code on. Every week, hundreds of engineers build and test Slack in the remote development environments we run on AWS and Kubernetes. Now we're building the next layer: fast, isolated sandboxes where coding agents can run a dev toolchain, open pull requests, and shut down when they're done. If most of Slack's code is going to be written by agents, it'll be written on infrastructure this team owns. We're a small team with a lot of surface area. We're strong on backend engineering, and we need more depth in infrastructure and operations. That's this role. You'll own production systems early, carry the pager, and help decide how agents run safely at Slack.

What You'll Actually Be Doing

• Scale our AI sandbox fleet into something the whole company depends on - capacity planning, safe rollouts, image builds, and the alerts that tell us when it's breaking.
• Harden the isolation between agents, sandboxes and the rest of Slack: network separation, egress controls, secrets handling, and patching.
• Run and improve the remote dev environments our engineers use every day, from Terraform and machine images to the automation that pauses idle environments so they don't burn money.
• Build observability we can make decisions with - SLOs, dashboards, and logs that land where we can find them.
• Join our weekly on-call rotation once you've ramped up. Most pages are low urgency. When something does break, we fix it and then automate the fix.

Use AI agents heavily in your own work. You're building the platform they run on, so you should know what they need.

You're Our Person

• You have 3+ years of experience building and operating production systems.
• You come from infrastructure, SRE, DevOps or platform engineering, and you've been on call for something that mattered.
• You know AWS well - EC2, networking, IAM - and you manage infrastructure as code with Terraform or something like it.
• You write solid code in Go or Python.
• Everything we do ships as code, and your infrastructure instincts shape how you write it.
• You use AI coding tools every day and have opinions about where they fall short.
• You take ownership. When something breaks, you don't wait for someone to assign it to you.

Even Better If...

• You've worked with Firecracker, KVM, or other virtualization.
• You've run Kubernetes in production.
• You have a security background: VM or container isolation, vulnerability management, threat modeling.
• You're comfortable in Linux internals and networking.
• You've worked on a developer productivity or platform team.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment.

What does that mean exactly?

It means that at Salesforce, we believe in equality for all.

And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.

Know your rights: workplace discrimination is illegal.

Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law.

This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey.

It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between.

Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit.

The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience.

Certain roles may be eligible for incentive compensation, equity, and benefits.

• Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program.

The typical base salary range for this position is $148,500 - $2,239,000 annually.

In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $178,900 - $246,000 annually.

The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable. We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.