Senior Software Engineer (SMTS), Internal Developer Platform

100 Salesforce, Inc.; San Francisco (CA); On-site; USD 149,000 - 246,000; Full time

Benefits offered by this job

Time off

Medical

Dental

Vision

Mental health support

Parental leave

Life and disability insurance

401(k)

Employee stock purchase program

Job summary

Salesforce, Inc. is seeking a Senior Software Engineer to tackle poorly defined internal problems and chart a path to solving them.

You’ll build tools, automate workflows, and support our internal developer platform, including feature flags and experimentation, while collaborating with users to determine what’s worth building. You’ll drive cross-team decisions, embed security into delivery, and ship AI-assisted engineering with rigorous testing and measurable impact.

Qualifications

• 8+ years of professional software engineering experience with ownership from design to delivery
• Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience
• Experience taking initiative with unclear requirements and driving to an outcome
• Experience leading cross-team work without formal authority
• Ability to validate user workflows and measure impact of changes
• Experience partnering with security teams and applying threat modeling
• Experience directing AI-assisted implementation and verifying results
• Strong code review, automated testing, and delivery practices
• Clear written and verbal communication for technical and non-technical partners
• Experience improving team practices through reviews or technical decisions

Responsibilities

• Identify internal problems worth solving and propose well-scoped solutions
• Run product discovery by talking to affected users and testing assumptions
• Drive cross-team decisions when ownership is unclear
• Incorporate security considerations and work with reviewers
• Deliver software using AI-assisted engineering and verify with tests
• Ship pilots and iterate based on adoption and feedback
• Improve team effectiveness through code reviews and decision clarity

Skills

Autonomy in ambiguity

Cross-team influence

Product & engineering judgment

Security fluency

AI-assisted engineering

Engineering craft

Communication

Mentoring/raising others’ efficiency

Education

Bachelor's degree in Computer Science, Engineering, or related field

Tools

Internal tools/platform

Job description

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

What You'll Be Doing & Why It Matters

We’re looking for a Senior Software Engineer to take important, poorly defined internal problems and create a path to solving them. You’ll build tools and automate processes across Salesforce’s internal ecosystem, supporting our internal developer platform (including our feature flags and experimentation platform) and improving development and business workflows. You’ll work directly with the people experiencing the problem, decide what is worth building, and drive the cross-team decisions needed to ship it securely.

Core Responsibilities & Scope

• Identify internal problems worth solving and turn them into well-scoped proposals with clear evidence of value.
• Run product discovery: talk to affected users, test assumptions, choose a useful first scope, and define how we’ll know the change helped.
• Drive stakeholder decisions, cross-team commitments, and dependencies when ownership or priorities are unclear.
• Build security into what we deliver. Evaluate design choices against enterprise security expectations, weigh tradeoffs, and work with security and privacy reviewers through review and remediation.
• Deliver software using AI-assisted engineering, and verify behavior through tests and other repeatable evidence.
• Ship pilots and improvements, then follow through on adoption and iteration.
• Raise the effectiveness of the team through code reviews, clear decisions, and practical improvements to how we work.

Minimum Requirements

• 8+ years of professional software engineering experience, including owning production software from design through delivery and ongoing operation
• Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
• Autonomy through ambiguity: a track record of taking an initiative with unclear requirements or ownership and driving it to an outcome. You’ve found the decision-makers, clarified ownership, resolved dependencies, and brought options when escalation was needed.
• Cross-team influence: experience leading work across teams you don’t manage, getting alignment and commitments without formal authority.
• Product and engineering judgment: experience investigating real user workflows, validating assumptions with users, choosing a scope, and measuring whether the change worked.
• Security fluency as a builder: real experience partnering with security teams on software you were delivering. You can distinguish design choices that meet enterprise security standards from those that don’t, evaluate tradeoffs, and apply threat modeling, authorization design, and secrets management.
• Discerning use of AI: experience directing AI-assisted implementation, understanding and correcting its output, and verifying behavior through tests and other repeatable evidence.
• Engineering craft: strong code review, automated testing, and delivery practices, with a habit of defining how success will be measured.
• Communication: clear written and verbal communication, including the ability to write a persuasive proposal for technical and non-technical partners.
• Raising others’ effectiveness: experience improving team practices through reviews, mentoring, or clear technical decisions.

Preferred Qualifications

• Experience owning product discovery and delivery
• Experience building enterprise software or internal tools
• Experience working in security-conscious or regulated environments
• Experience improving team effectiveness through AI-assisted workflows

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.

Accommodations

Accommodations If you need a reasonable accommodation during the application or the recruiting process,

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits.

Salesforce offers a variety of benefits to help you live well including:

• time off programs
• medical
• dental
• vision
• mental health support
• paid parental leave
• life and disability insurance
• 401(k)
• an employee stock purchasing program

More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $148,500 - $223,900 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $178,900 - $246,000 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world.

If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.