Senior Director, Shared Services

Mirum Pharmaceuticals, Inc.; Foster City (CA); On-site; USD 280,000 - 300,000; Full time

Job summary

Mirum Pharmaceuticals, Inc. in Foster City seeks a Senior Director, Shared Services to design and run a scalable, global service model supporting Procure-to-Pay, Payroll, T&E, Master Data, and equity administration.

The role partners with IT and business leaders to standardize processes, automate workflows, and strengthen SOX controls in a high-growth biotech environment. A track record of building global teams and influencing executives is essential.

Qualifications

• Bachelor’s degree in Accounting, Finance, Business Administration, or related discipline; advanced degree or cert preferred.
• 15+ years in global shared services, finance/accounting operations with senior leadership.
• Public company experience with $1B+ revenue.
• Experience leading multi-country, multi-entity operations.
• SOX/compliance and strong control environment knowledge.

Responsibilities

• Lead global service delivery across Procure-to-Pay, Payroll, T&E, Master Data, banking and equity admin.
• Oversee global stock administration with oversight of equity transactions and brokers.
• Set SLAs, metrics, governance, and continuous improvement processes.
• Drive process standardization, simplification, and automation across SSC.
• Build and retain a high-performing global team and culture of accountability.
• Lead process redesign, automation, and tech enablement with IT partnership.
• Maintain strong control environment for a US-listed company (SOX, access controls).
• Partner with senior leaders to enable scalable operations and strategic design.

Skills

Leadership

Strategy

Transformation

Change management

Stakeholder mgmt

Cross-functional

Education

Bachelor's degree

Advanced degree preferred

Tools

ERP systems

Payroll systems

Equity administration software

Job description

Mirum Pharmaceuticals is a biopharmaceutical company dedicated to transforming the treatment of rare diseases. We are passionate about advancing scientific discoveries to become important medicines for rare disease patients. We are collaborative, creative, and experienced professionals and we’re looking to augment our team with other individuals who embody our values: care, be real, get it done, and have fun, seriously.

POSITION SUMMARY

The Senior Director, Shared Services, based in our Foster City headquarters, will lead the strategy, evolution, and delivery of the Company’s global shared services organization. This leader will be responsible for building and operating a scalable, high-performing service model that supports the continued growth and complexity of a global, publicly traded commercial biotechnology company.

Reporting to SVP Controller, this role will have responsibility for global shared services across Procure-to-Pay, Payroll, Travel & Expense, Stock Administration, Master Data, banking and payment operations, and selected transactional accounting activities.

The successful candidate will combine deep shared services experience with strong operational, transformation, technology, and people leadership capabilities. This individual will partner closely with Finance, Human Resources, Legal, Tax, IT, Compliance, and other functions to improve service delivery, simplify and automate processes, strengthen controls, and create a scalable global operating model.

JOB FUNCTIONS/RESPONSIBILITIES

• Lead global service delivery across Procure-to-Pay/Accounts Payable, Payroll, Travel & Expense, Master Data, banking and payment operations, and selected transactional accounting and close-support activities.
• Lead the Company’s global stock administration function, ensuring accurate, timely, and compliant administration of equity compensation programs with oversight ofequity transactions, administration systems, operational controls, reconciliations, employee support, and relationships with brokers, transfer agents, and other service providers.
• Establish service levels, performance metrics, governance, and continuous improvement processes focused on quality, efficiency, controls, scalability, and the internal customer experience.
• Drive global process standardization, simplification, and automation.
• Build, develop, and retain a high-performing global team with a strong culture of accountability, collaboration, and continuous improvement
• Lead process redesign, automation, digital enablement, and technology improvements across Global Shared Services, including effective use of workflow tools, analytics, and emerging AI capabilities.
• Partner with IT and functional leaders to optimize ERP, payroll, equity administration, and other enabling systems.
• Maintain a strong control environment appropriate for a U.S. publicly traded company, including SOX compliance, segregation of duties, payment controls, reconciliations, access controls, and appropriate documentation.
• Serve as a trusted partner to senior leaders across the organization on operational scalability, service delivery, controls, and organizational design.

QUALIFICATIONS

Education /Experience:

• Bachelor’s degree in Accounting, Finance, Business Administration, or a related discipline; advanced degree or relevant professional certification preferred.
• 15+ years of progressive experience in global shared services, finance operations, accounting operations, or related functions, including significant senior leadership experience.
• Prior leadership experience in a comparable Shared Services or Global Business Services role within a public company with at least $1 billion in annual revenue.
• Demonstrated experience leading complex, multi-process operations across multiple countries, legal entities, and functional stakeholders.
• Strong understanding of the financial reporting, internal control, and SOX requirements of a U.S. publicly traded company.
• Experience overseeing or partnering closely with stock administration/equity operations, with direct stock administration leadership experience strongly preferred.
• Demonstrated success leading process standardization, transformation, automation, and technology-enabled change.
• Experience with major ERP, payroll, equity administration, and related enterprise platforms.
• Experience managing outsourced service providers and other strategic third-party relationships.
• Demonstrated ability to build and lead high-performing global teams and influence senior stakeholders across organizational boundaries.
• Experience in biotechnology, pharmaceutical, life sciences, or another highly regulated industry strongly preferred.

Leadership Profile:

The successful candidate will be an enterprise-minded leader who combines strategic thinking with strong operational execution. They will bring a track record of building scalable organizations, driving meaningful transformation, developing talent, and establishing strong partnerships across functions. The individual must be comfortable operating in a dynamic, high-growth environment and balancing efficiency, customer service, risk, controls, and business needs.

The salary range for this position is $280,000 to $300,000 USD. Compensation will be determined based on several factors including, but not limited to; skill set, years of experience, and the employee’s geographic location. Please note that the required compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits unless otherwise provided.

#LI-HYBRID

Mirum Pharmaceuticals is committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and Local laws that prohibit employment discrimination on the basis of race, age, national origin, ethnicity, religion, gender, gender identity, pregnancy, marital status, sexual orientation, citizenship, genetic disposition or characteristics, disability, veteran’s status or any other classification protected by applicable State/Federal/Local laws.

Mirum Pharmaceuticals provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Mirum Pharmaceuticals’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

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