Senior Director, Risk Advisory - Global Payment Network

Capital One; Chicago (IL); On-site; USD 217,000 - 297,000; Full time

Job summary

Capital One is seeking a Senior Director of Risk Advisory for the Global Payment Network to guide risk management across network and merchant businesses. You will serve as a subject matter expert for one scheme (e.g., PULSE, Discover, Diners Club) and align risk activities with Capital One's enterprise framework.

You will lead a team of risk professionals, partner with Compliance, Legal, and Audit, and advise executives on regulatory requirements and industry standards globally.

Qualifications

• Bachelor's Degree or military experience required.
• 5+ years in risk management or compliance in financial services.
• 5+ years of people leadership experience.
• 5+ years of consulting/presenting to senior executives.

Responsibilities

• Collaborate with first and second line to analyze risk management framework for network and merchant services.
• Educate and influence risk colleagues and senior leaders; provide advisory on risks.
• Advise business leaders on regulatory requirements, policies, and industry standards.
• Develop expert understanding of end-to-end network and merchant processes worldwide.
• Identify trends in data and network payments risks; monitor external/regulatory developments.
• Maintain SME status in payments industry and applicable global laws and regulations.
• Ensure compliance considerations in expansions and new products; evaluate new opportunities.
• Develop relationships across Compliance, Legal, and Audit; coach team members.
• Support regulatory exam preparation and engagement; report to senior leadership.

Skills

Leadership

Communication

Risk management

Education

Bachelor's Degree or military experience

Master’s Degree in Business Administration (MBA) or related field

Job description

Senior Director, Risk Advisory - Global Payment Network

The Global Payment Network Senior Director of Risk Advisory will perform a key risk management role for Capital One's network and merchant businesses. They will establish, implement, and own the risk management advisory for one of the network schemes (i.e., PULSE, Discover Network, Diners Club International). The Senior Director is a critical member of the risk management team responsible for delivering risk and compliance advice for business processes worldwide. They will serve as a subject matter expert for one of GPN's Schemes to ensure the business aligns with the Capital One's broader enterprise risk management framework. Senior Directors in GPN Risk and Advisory at Capital One are highly motivated Risk Management professionals with excellent organizational, leadership and communication skills. They have a high level of exposure to business leaders and the opportunity to work with executives to create and implement innovative solutions to identify and mitigate potential risks to the company.

Responsibilities

• Collaborate with first and second line functions to analyze the existing risk management program framework and applicability to the network and merchant services business;
• educate and influence risk management colleagues and senior leaders with respect to nuanced or specialized considerations, as necessary Utilizing subject matter expertise, provide advice and challenge on the risks impacting the network and merchant businesses through both formal and informal engagements
• Advising business leaders on regulatory requirements, policies, and industry standards
• Develop expert-level understanding of end-to-end network and merchant business processes worldwide
• Proactively identify trends in business data and demonstrate appreciation of network payments risks, including emerging and external risks
• Maintain subject matter expertise in the broader payments industry and applicable global laws and regulations
• Ensure ongoing application of compliance requirements to business expansions and new products, including as the network and merchant businesses engage with new downstream entities, evaluate new opportunities for card acceptance, global markets, or develop new products
• Develop strong relationships across the lines of defense, including Compliance, Legal, and Audit
• Display a passion for coaching and developing others through their leadership style and presence, whether as direct reports or extended team members
• Support regulatory exam and engagement preparation and delivery
• Manage, develop, and coach a Risk Advisory Team in support of their job responsibilities and to further their careers
• Participate in reporting activities to senior leadership in the business and Risk Management

Basic Qualifications

• Bachelor's Degree or military experience
• At least 10 years of legal, compliance, or risk management experience OR at least 10 years of regulatory experience in consumer financial services or payments industry
• At least 5 years of experience in people management
• At least 5 years of experience consulting with and presenting to senior executive leadership

Preferred Qualifications

• Master’s Degree in Business Administration (MBA), Finance, Risk Management, Information Systems, or a related analytical field.
• Proven experience in a first or second Line of Defense risk management role, with a strong track record of effectively challenging or responding to line of Defense business decisions across diverse lines of business (e.g., Card, Retail, Commercial, Payment Networks).
• Deep familiarity with US and international operational resilience and risk management regulatory standards (such as OCC Payment Systems Guidance, Payment Card Industry Compliance, NIST).
• Certified Business Continuity Professional (CBCP/MBCP)Certified in Risk and Information Systems Control (CRISC)Certified Information Security Manager (CISM)Other operational risk or resilience designations.
• Experience leading data-driven risk analyses, building risk-based hypotheses, and translating complex technical data into clear, narrative-driven executive reports.

Salary

• Chicago, IL: $217,000 - $247,700 for Sr. Director, Risk Management
• Houston, TX: $217,000 - $247,700 for Sr. Director, Risk Management
• McLean, VA: $238,700 - $272,400 for Sr. Director, Risk Management
• New York, NY: $260,400 - $297,200 for Sr. Director, Risk Management
• Richmond, VA: $217,000 - $247,700 for Sr. Director, Risk Management
• Riverwoods, IL: $217,000 - $247,700 for Sr. Director, Risk Management

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws.

Capital One promotes a drug-free workplace.

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit.