Senior Director, PR & Communications

Ladders; San Francisco (CA); On-site; USD 210,000 - 296,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and -ve

Family planning support

Mental health support

Flexible vacation policy

Up to 18 days of paid sick leave

401(k) with company match

Employee stock purchase program

12 paid local holidays and 12 paidwell

Job summary

Ladders in San Francisco seeks a Senior Director of PR & Communications to shape and lead the company’s global public relations and communications strategy, partnering with senior executives, regional leaders, and agencies to tell customer success, innovation, and momentum stories.

The role requires a data-driven leader who can elevate external visibility while aligning internal messaging across markets, guiding a global team, managing budgets, and translating product wins into compelling news

Qualifications

• 10+ years of PR and communications experience in enterprise technology or related fields.
• Bachelor's degree required.
• Proven track record in securing tier-1 media coverage.
• Experience leading global PR teams across AMERS, EMEA, and APJ.
• Data-driven approach to evaluating communications effectiveness.

Responsibilities

• Architect and execute a proactive global PR strategy
• Manage regional PR leads to localize press strategies
• Serve as a trusted advisor on media strategy and crisis communications
• Translate customer wins and product innovations into news stories
• Manage external PR agencies and communications budgets
• Develop and track communications metrics to measure outcomes
• Support senior executives with strategic messaging and communications
• Champion transparent workplace storytelling through internal channels
• Mentor and manage a high-performing global team

Skills

PR Leadership

Media Strategy

Crisis Communications

Global Team Leadership

Data-driven Communications

Executive Advisory

Internal Communications

Storytelling

Stakeholder Engagement

Education

Bachelor's degree

Job description

For our client, we are seeking a Senior Director, PR & Communications to join the team of a leader in the Enterprise Technology space. This role will shape and lead the company’s global public relations and communications strategy, with a strong emphasis on external visibility and internal alignment. You will partner closely with senior executives, regional leaders, and agency partners to tell compelling stories about customer success, innovation, and business momentum. The position requires a thoughtful, data-driven communications leader who can strengthen the organization’s reputation while supporting clear, consistent messaging across markets and audiences.

Location: San Francisco, CA

Compensation: $209,560 – $295,860 annually

Responsibilities

• Architect and execute a proactive global PR strategy
• Manage regional PR leads to localize press strategies
• Serve as a trusted advisor on media strategy and crisis communications
• Translate customer wins and product innovations into news stories
• Manage external PR agencies and communications budgets
• Develop and track communications metrics to measure outcomes
• Support senior executives with strategic messaging and communications
• Champion transparent workplace storytelling through internal channels
• Mentor and manage a high-performing global team

Qualifications

• 10+ years of PR and communications experience in enterprise technology or related fields
• Bachelor's degree
• Proven track record in securing tier-1 media coverage
• Experience leading global PR teams across AMERS, EMEA, and APJ
• Ability to align external PR with internal communications
• Experience advising senior leaders on communications
• Strong crisis management skills
• History of driving measurable results with PR agencies
• Data-driven approach to evaluating communications effectiveness

Benefits

• Comprehensive medical, dental, and vision insurance
• Family planning and mental health support
• Flexible vacation policy and up to 18 days of paid sick leave
• 401(k) with company match
• Employee stock purchase program
• 12 paid local holidays and 12 paid wellness days

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.