Senior Director, Portfolio Management – Banking

Santander Consumer USA Inc.; New Haven (CT); On-site; USD 94,000 - 165,000; Full time

Job summary

Santander Consumer USA Inc. is seeking a Sr. Associate, Project Management to guide complex initiatives from initiation to closure.

The role involves defining program governance, managing budgets and milestones, and coordinating cross‑functional teams. The position requires 9+ years of formal PM experience in financial services, strong communication, and the ability to influence stakeholders. You will develop risk plans, dashboards, and ensure alignment with executive sponsors.

Qualifications

• 9+ Years Formal Project Management experience in a Financial Services environment - Required.
• 9+ Years Estimating and budgeting to ensure project costs are maintained - Required.
• 9+ Years Building project planning documents - Required.
• 9+ Years Developing and coaching others indirectly or directly- Coaches, reviews and delegating work to lower level professionals - Required.
• Ability to influence others at an operational level regarding new concepts, practices and approaches.
• Recognized as a subject matter expert in the area of project management.

Responsibilities

• Acts as an internal consultant to make professional recommendations for project implementation.
• Acts as key escalation point for operational issues.
• Supports complex initiatives affecting multiple functions or businesses.
• Serves as a dedicated resource working directly with leaders and staff to support process improvement.
• Acts as a change agent/coach to instill and sustain changes.
• Motivates functional process team working on projects within a matrix reporting structure.
• Engages people and develops them through team work and a high level of participation.
• Manages process and project management deliverables for all assigned projects from initiation thru closure, including intake activities.
• Drives/participates in the funding process, as appropriate (i.e. presentations, cost-benefit analysis, business case).
• Leads and contributes to the development of project definition and scope with applicable stakeholders.
• Assess change readiness and prepare plan for helping stakeholders through change.
• Identifies project duration, effort, sequence, and dependencies of tasks required to meet applicable project objectives.
• Monitors and documents project milestones and outcomes throughout the project lifecycle to ensure adherence to established quality standards.
• Facilitates Project Team meetings and situational analysis regularly to ensure appropriate communication to all stakeholders.
• Develops presentations, dashboards, reports and other team and executive level project communications and documentation.
• Drives high quality results.
• Develops, communicates and implements project risk mitigation plans and completes risk actions, issues and decisions documentation to effectively monitor risk and enable accountability and responsibility.
• Develops and implements contingency and recovery plans when deliverables are missed (i.e. identify critical path, document, plan for Return to Green, business continuity plan, etc.).
• Documents and communicates project changes, project health and project status project team, business owner an executive sponsor.
• Tracks and reports accurate project plans and budgets in line with appropriate governance.

Skills

Project management

Budgeting

Forecasting

Stakeholder influence

Communication

Education

Bachelor's Degree

Tools

Clarity

Visio

Excel

MS Project

PowerPoint

Job description

Santander Consumer USA Inc. is seeking a Sr. Associate, Project Management to guide complex initiatives from initiation to closure.

The role involves defining program governance, managing budgets and milestones, and coordinating cross‑functional teams. The position requires 9+ years of formal PM experience in financial services, strong communication, and the ability to influence stakeholders. You will develop risk plans, dashboards, and ensure alignment with executive sponsors.