Senior Director, Platform & Graph Product Management

Capital One; Richmond (VA); On-site; USD 245,000 - 280,000; Full time

Job summary

Capital One is seeking a Senior Director of Product Management for Platform Services and the Unified Customer Graph Platform (UCGP). This role drives 0-1 capabilities, scales platform infrastructure, and serves as the voice of the customer to deliver actionable data and experience improvements.

You will lead cross-functional teams, apply AI and LLMs, and mentor Product Managers to build scalable, secure data platforms that support enterprise customer journeys.

Qualifications

• Basic Qualifications: Bachelor's degree in any field and at least 7 years of Product Management experience
• Preferred Qualifications: Experience translating business strategy and analysis into consumer facing digital products

Responsibilities

• Standing up 0-1 capabilities and rapidly scaling platform capabilities for business use. Build and improve operational data quality tools and entity resolution, enabling a scalable data and permission ecosystem.

Job description

Capital One is seeking a Senior Director of Product Management for Platform Services and the Unified Customer Graph Platform (UCGP). This role drives 0-1 capabilities, scales platform infrastructure, and serves as the voice of the customer to deliver actionable data and experience improvements.

You will lead cross-functional teams, apply AI and LLMs, and mentor Product Managers to build scalable, secure data platforms that support enterprise customer journeys.