Senior Director, Platform Experiences & Core Capabilities Lead

BNY; Boston (MA); On-site; USD 180,000 - 240,000; Full time

Job summary

BNY is seeking a Platform Experiences & Core Capabilities Lead to join our Data & Analytics team in Boston or New York. You will set the global vision for platform experiences, lead a cross-functional team, and shape AI-enabled data tooling for enterprise clients.

You will translate client needs into design-led roadmaps, measure adoption, and partner with sales and engineering to deliver scalable SaaS capabilities. If you thrive in a fast-paced, transformational environment, this is for you.

Qualifications

• 15+ years of digital product management experience.
• Proven B2B enterprise product leadership across complex clients.
• Strong design-led approach informed by user research.
• Experience embedding AI into product experiences.
• Deep understanding of cloud and data infrastructure.
• Experience delivering data visualization in enterprise platforms.

Responsibilities

• Define and drive the global vision for platform experiences and core capabilities.
• Lead client-focused design and user interaction across offerings.
• Manage a team of product owners and specialists; oversee roadmaps.
• Collaborate with design, engineering, data, and business teams to execute backlog.
• Track adoption, telemetry, and client feedback to iterate.
• Partner with business development for strategic engagements.

Skills

Senior product management

Leadership

B2B enterprise

AI in product

Cloud & data infra

Data visualization

Stakeholder management

Cross-functional leadership

User research

Job description

Job Description

We’re seeking a future team member for the role of Platform Experiences & Core Capabilities Lead to join our Data & Analytics team. This role is located in Boston, MA or New York, NY.

Job Description

We’re seeking a future team member for the role of Platform Experiences & Core Capabilities Lead to join our Data & Analytics team. This role is located in Boston, MA or New York, NY. Our Data & Analytics business includes SAAS software solutions BNY provides to asset manager, asset owners, banks, broker dealers, insurance companies and alternative fund managers. These solutions include software for fund accounting and administration, performance and analytics, data management and investment operations, delivered across 100+ markets globally. The remit of this role covers all these solutions, clients and regions.

In this role, you’ll make an impact in the following ways:

• Leading the global vision and strategy for the Data & Analytics Platform Experience & Core Capabilities across Accounting, Performance, Analytics, Investment Operations, and Data Management, aligning with client needs, industry trends, and firm-wide innovation.
• Taking a client-first, design-led approach to creating the platform experiences for Data & Analytics clients, including how our clients interact with us across our various offerings through our client portal, SDK and app marketplace
• Leading a team focusing on cloud-native, AI enabled Data Management tooling & technologies
• Translating client expectations, stakeholder needs and market opportunities into actionable l design and service standards.
• Identifying and prioritizing strategic initiatives to close gaps between the current platform components and long-term vision, across people, processes, and technology.
• Partnering with cross-functional teams to build and maintain a development backlog that advances the channel strategy with meaningful value at each step.
• Managing and motivating a team of product owners and specialists, overseeing execution of the roadmap in collaboration with design, engineering, data, and other platform teams—ensuring solutions are client-tested, refined, and effectively adopted.
• Tracking adoption metrics, platform usage, telemetry and client feedback to continuously improve
• Innovating around future-proofing and commercializing channel capabilities, including the use of emerging technologies like generative AI and data monetization strategies.
• Collaborating with business development teams to support strategic engagements with key clients

To be successful in this role, we’re seeking the following:

• 15+ years of experience
• Strong digital product management experience, building and uplifting digital products
• Passion for creating superior user experiences, informed by in-depth user research leveraging persona-based journey mapping, jobs-to-be-done, etc.
• Proven experience in product design, developing use cases, flow diagrams, prototypes, backlogs, etc.
• Experience in investment management and/or investment operations workflows. Knowledge of accounting, performance, portfolio management, and private markers are a plus.
• Track record building B2B products for complex enterprise customers, including stakeholder management up to C-level.
• Deep technical understanding of cloud + data infrastructure, with strong intuition for tradeoffs across performance, reliability, security, and cost at enterprise scale.
• Hands-on familiarity with modern data platform patterns (warehouse/lakehouse concepts, distributed systems, metadata-driven governance, large-scale data movement/integration).
• Experience driving SaaS platform modernization (e.g., multi-tenant SaaS, cloud-native technologies) and shipping platform capabilities that scale.
• Demonstrated success embedding AI into product experiences—automating workflows, improving discoverability/usability, and enabling new value (e.g., copilots for SQL/data prep, AI-assisted governance, anomaly detection, intelligent recommendations).
• Strong experience delivering data visualization experiences in a B2B platform—such as operational dashboards, usage/cost analytics, “data health” and quality views, lineage/impact analysis graphs, and administrator reporting.
• Experience integrating or designing alongside BI/analytics ecosystems (e.g., building metadata/lineage integrations with BI and ETL tools, or enabling governed “self-serve” experiences).
• Knowledge of innovative data structuring and monetization strategies in the B2B space
• Intellectual curiosity – interested in shaping the future of financial services
• Strong analytical, problem solving and decision-making skills
• Excellent communication skills, both written and verbal, with the ability to simplify complex concepts and the ability to influence others
• Ability to collaborate with and influence senior executives and stakeholders
• Experience recruiting, motivating and developing staff, maximizing their contributions and professional growth
• Proven track record of leading and managing complex strategic projects and initiatives from inception to completion
• Desire to work in a fast-paced highly transformational environment
• Knowledge of institutional financial services is desired, ideally with experience in asset servicing

About Us

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what is all about. Join us and be part of something extraordinary.

About The Team

At BNY, our culture speaks for itself, check out the latest BNY news at BNY Newsroom & BNY LinkedIn

Here’s a Few Of Our Recent Awards

• America’s Most Innovative Companies, Fortune, 2025
• World’s Most Admired Companies, Fortune 2025
• “Most Just Companies”, Just Capital and CNBC, 2025

Our Benefits And Rewards

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

BNY assesses market data to ensure a competitive compensation package for our employees. The expected base salary for this position when employment commences can be found in the Job Info section at the bottom of the posting.

Base salary offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Base salary is only part of the total rewards package, which may include eligibility for an annual discretionary incentive award. Subject to the terms and conditions of the applicable plans then in effect, eligible employees may enroll in a 401(k) plan as well as participate in Company-sponsored medical, dental, vision, and basic life insurance plans for the employee and the employee’s eligible dependents. Eligible employees also may receive other benefits (including various paid time off benefits, such as vacation and sick time), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, the employee will be in an “at will” position and the Company reserves the right to modify base salary (as well as any other discretionary payments or compensation programs) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.