Senior Director of Development

Azfoodbanks; Phoenix, Northern (AZ, KY); Hybrid; USD 95,000 - 105,000; Full time

Job summary

The Arizona Food Bank Network (AzFBN) seeks a Senior Director of Development in Phoenix to lead the nonprofit’s fundraising program, focusing on middle and major donors, monthly giving, and robust stewardship. This role oversees Marketing/Communications, a small team, and vendor contracting to support donor growth.

You will drive strategy, oversee DonorPerfect/EveryAction data, and report metrics to leadership while guiding campaigns across channels to sustain a mature donor program.

Qualifications

• Bachelor's degree or equivalent experience.
• At least five years fundraising/development experience, with preference for hunger/human services organizations.
• Excellent communication skills across multiple media and formats.
• Experience leading a team to develop strategy and deliver results.
• Strong presentation and stakeholder engagement skills.

Responsibilities

• Solicit individual donors via email, direct mail, in person, and other methods from planning through execution.
• Represent fundraising for leadership team; update metrics and provide narratives for financial explanations
• Oversee storytelling and media to advance AzFBN brand
• Develop and execute donor stewardship strategies with staff and executive team
• Manage data integrity and use of DonorPerfect and EveryAction for fundraising
• Grants program management including writing, prospecting, and reporting
• Middle and major donor case management and tailored communications

Skills

Fundraising strategy

Donor relationship management

Team leadership

Communication skills

Nonprofit marketing

Data reporting

Donor segmentation

Education

Bachelor's degree or equivalent experience

Tools

DonorPerfect

EveryAction

Job description

Description

Job Title: Senior Director of Development

Status: Full Time, Exempt; Benefits Eligible

Reports to: Executive VP

The Arizona Food Bank Network (AzFBN) is a 501(c)(3) nonprofit hunger fighting organization looking for a Senior Director of Development. In this position, you will be responsible for different aspects of a well-rounded fundraising program, with the ability to build on areas of opportunity for current and future growth in this established program. Specifically, expertise in middle and major donor programs, monthly giving, and best in class stewardship will be used to grow this mature program. Additional tasks will be working with vendors on direct mail and foundation and corporate grants. Marketing and Communications report to this Director, who will also construct strategies and calendars to guide the organization’s external presence to broad audiences. This position will oversee a team of three (2.5 FTE) dedicated to Marketing and Communications and Fundraising, as well as contractors that work on fundraising deliverables. The goal is building capacity for a well-rounded fundraising program in an established environment. Successful candidates for this position will value the AzFBN vision of a hunger-free Arizona, joining a high-performing team. This position is based in Phoenix, where AzFBN operates on a flexible hybrid schedule that includes the ability to regularly work remotely.

Position Description

The Senior Director will be responsible for critical elements of the AzFBN development plan, including but not limited to stewardship of donors at all giving levels, solicitations to current and prospective donors, creating and executing a fundraising plan, reporting metrics to leadership, maintaining financial projections, and overseeing data management in the AzFBN DonorPerfect and EveryAction databases. Key to the plan’s success will be robust strategies for middle and major donors. In Marketing and Communications, the Senior Director will guide staff and work with AzFBN colleagues to manage the organization calendar, and ensure that social media, traditional media, and online channels reflect a unified brand and organization wide priorities.

Primary Responsibilities

• Solicitation of individual donors via email, direct mail, in person, and other methods from planning through execution, managing a comprehensive solicitation calendar
• Represent fundraising for the AzFBN Leadership Team, updating metrics and providing narratives for use in financial explanations
• Oversee storytelling and earned and paid media to further the AzFBN brand
• Develop and execute strategy for all donor stewardship in partnership with staff and the AzFBN Executive Team, including tactics such as thank you letter writing and programming (both electronic and physical/snail mail) thank you calls, and planning and managing small stewardship events (webinars, small gatherings)
• Support for strategies to enhance giving from donor advised funds (DAFs)
• Management of data integrity and full use of software at AzFBN used to fundraise, primarily (but not limited to) DonorPerfect and EveryAction
• Grants program management including overseeing contract personnel as well as writing, prospecting, and reporting
• Middle and major donor case management as well as custom communications plan for each audience

Requirements

Minimum Qualifications for Education, Training and Experience

• Bachelor's degree or equivalent experience
• At least five years of professional fundraising/development experience with preference for experience in hunger and/or human services organizations
• Excellent communication skills, including knowledge of different media uses for storytelling; willingness to gather this content and oversee its use
• Experience leading a team to form strategy and produce results
• Presentation and communications skills that are adaptable by audience, including donors, board members, food bank personnel, and the general public
• Exposure to all forms of nonprofit marketing including social media, paid/earned/owned placements in traditional media and online advertising, and knowledge of processes and standards for a healthy mix of content across channels
• Technology adept (for working with email send utilities, donor database, and other office systems) with a strong interest in segmentation, data integrity, and reporting
• An interest in leading, managing, and creating new fundraising streams, including social media fundraising, text to give, and middle/major donor case management
• Deep empathy for diverse cultures, people, and experiences
• Experience conveying the complexities of fundraising to internal and external audiences
• Skills negotiating multiple priorities together with colleagues to ensure unified external voice; strong collaborative nature in work relationships and high emotional intelligence
• Valid Arizona Driver's License and willingness to travel routinely in Maricopa County and beyond, especially to the AzFBN warehouse in Rio Rico, primarily for donor visits

About You: The ideal candidate will appreciate working independently, yet has a collaborative mindset. Not one to fear technology, you appreciate automation but know when to go the extra mile for a personal touch. You manage with flexibility and trust in a hands-off environment but know what work product should be flowing and hold yourself and others accountable to that. You have a sense of humor to keep you going through tough days, but know how to show up professionally, too. You are looking for a long term fit where you feel you can make a difference.

Salary Range: The range for this position is $95,000 - $105,000 and is dependent on experience and qualifications. Note that AzFBN implements a hybrid model for in-office presence, including a mix of dedicated work from home and in office days. Some of the interview process will be in person.