Senior Director, MCL Operations — Global Logistics Leader

Mayo Clinic; Rochester (MN); On-site; USD 190,000 - 285,000; Full time

Benefits offered by this job

Medical options

Dental options

Vision plan

Pre‑Tax Savings (HSA/FSAs)

Retirement plan

Job summary

Mayo Clinic is seeking a Senior Operations leader for MCL Operations in Rochester, MN. This role drives logistics, customer service, specimen operations, and inventory, aligning with Mayo Clinic's patient-first mission and operational excellence.

Ideal candidate has extensive experience in operational leadership, strategic planning, and cross-functional collaboration across internal and external stakeholders.

Qualifications

• Master's degree required in business, health care administration, or related field.
• Minimum ten years of operational management experience.
• Experience leading customer service and logistics teams is a plus.

Responsibilities

• Oversee logistics, customer service, specimen operations, and inventory control.
• Lead planning, budgeting, FTE, and performance metrics for multiple units.
• Travel domestically/internationally as required.

Skills

Operational leadership

Team leadership

Customer service

Logistics management

Strategic thinking

Education

Master's degree in business, health care administration or related field

Job description

Mayo Clinic is seeking a Senior Operations leader for MCL Operations in Rochester, MN. This role drives logistics, customer service, specimen operations, and inventory, aligning with Mayo Clinic's patient-first mission and operational excellence.

Ideal candidate has extensive experience in operational leadership, strategic planning, and cross-functional collaboration across internal and external stakeholders.