Senior Director, Lifecycle & Aftermarket Services

Duravant

Jonesboro (AR)

On-site

< USD 1,000

Full time

14 days+
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Benefits offered by this job

Competitive compensation
Comprehensive benefit packages
Education and training programs
Paid holidays and paid time off

Job summary

Duravant is seeking a Director of Lifecycle Services in Jonesboro, AR. This senior role involves leading service departments, enhancing customer satisfaction, and developing strategic roadmaps for aftermarket services.

The ideal candidate should possess a Bachelor's degree, significant management experience, and expertise in operational logistics and capital equipment. A focus on driving financial performance and innovation in service offerings is crucial.

Competitive compensation and comprehensive benefits are provided.

Qualifications

  • 10+ years of work experience with 5 years in a management position.
  • Experience with capital equipment.
  • Ability to travel 25-30% of the time.

Responsibilities

  • Lead customer satisfaction across aftermarket business.
  • Coach and grow a team of technical employees.
  • Create a strategic roadmap for aftermarket services.
  • Seek methods to grow revenue and satisfaction while managing expenses.
  • Define strategy for new service products.
  • Conduct market analysis for service offerings.

Skills

Leadership
Customer Satisfaction
Market Analysis
Operations and Logistics
Manufacturing Knowledge

Education

Bachelor's Degree in a technical or business field
MBA preferred

Job description

Duravant is seeking a Director of Lifecycle Services in Jonesboro, AR. This senior role involves leading service departments, enhancing customer satisfaction, and developing strategic roadmaps for aftermarket services.

The ideal candidate should possess a Bachelor's degree, significant management experience, and expertise in operational logistics and capital equipment. A focus on driving financial performance and innovation in service offerings is crucial.

Competitive compensation and comprehensive benefits are provided.

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