Senior Director, Infrastructure, Enterprise Architecture & End User Services

USA Donaldson Company Inc.; United States; Hybrid; USD 218,000 - 272,000; Full time

Benefits offered by this job

Annual incentive plan

Job summary

Donaldson Company is seeking a Senior Director, Infrastructure, Enterprise Architecture & End User Services based in Bloomington, MN, with a hybrid schedule. You will craft the technology foundation supporting global business, manufacturing, and employees, leading cloud, data center, and workplace services while modernizing infrastructure and embedding security from the start.

You will drive a pragmatic architecture practice, advance automation, AI-enabled support, and a strong digital employee

Qualifications

• Bachelor’s degree in computer science, information technology, engineering, business, or a related field, or an equivalent combination of education and relevant experience.
• 10+ years of progressive information technology experience, including 7+ years leading managers and multidisciplinary enterprise technology teams.
• Demonstrated experience developing and executing modernization strategies and multi-year roadmaps across global infrastructure, cloud, architecture, or end user services.
• Experience leading enterprise technology services in a complex, distributed environment with accountability for operational performance, financial management, vendors, and major transformation programs.
• Experience establishing architecture governance and translating business capabilities and strategy into practical technology standards, investment decisions, and delivery plans.

Responsibilities

• Develop and execute a global infrastructure, enterprise architecture, and end user services strategy aligned with business priorities, manufacturing needs, cybersecurity requirements, and the enterprise technology roadmap.
• Lead reliable, secure, and cost-effective delivery of global cloud, network, data center, compute, storage, collaboration, endpoint, service desk, and workplace technology services.
• Build and mature a pragmatic enterprise architecture function that engages early in business and technology planning, defines scalable target-state architectures and standards, and accelerates sound investment decisions without creating unnecessary bureaucracy.
• Modernize the technology foundation through cloud and hybrid platforms, automation, infrastructure as code, platform engineering, observability, AIOps, container technologies, and standardized service patterns.
• Create an exceptional digital employee experience by improving service quality, device and collaboration capabilities, self-service, knowledge management, experience measurement, and AI-enabled support.
• Partner with cybersecurity, applications, data, digital, manufacturing, and business leaders to embed resilience, Zero Trust, secure-by-design, interoperability, and lifecycle management into solutions from the start.
• Establish clear roadmaps for technical debt reduction, network and workplace modernization, cloud adoption, SaaS optimization, resilience, and simplification across a complex global environment.
• Own service performance, financial management, capacity, continuity, disaster recovery, vendor strategy, sourcing, contracts, and measurable outcomes across the portfolio.
• Evaluate emerging technologies and develop practical adoption paths for enterprise AI, automation, edge and industrial computing, modern integration, and new digital business capabilities.
• Build, develop, and inspire a high-performing global organization; strengthen leadership depth, product and service ownership, engineering discipline, accountability, and a culture of continuous improvement.
• Travel Up to 25%

Skills

Enterprise architecture

Infrastructure management

Cloud & platform services

Leadership & people management

Strategy & roadmapping

Cybersecurity collaboration

Vendor & financial management

Automation & IaC

AIOps / observability

Education

Bachelor’s degree in CS/IT/Engineering or equivalent

Tools

Kubernetes

Infrastructure as Code

Observability / AIOps platforms

Job description

Donaldson is committed to solving the world’s most complex filtration challenges. Together, we make cool things. As an established technology and innovation leader, we are continuously evolving to meet the filtration needs of our changing world. Join a culture of collaboration and innovation that matters and a chance to learn, effect change, and make meaningful contributions at work and in communities.

Position Summary The Senior Director, Infrastructure, Enterprise Architecture & End User Services, based in Bloomington, MN, will shape the technology foundation that enables Donaldson’s global business, manufacturing operations, employees, and future growth. This leader will bring together global infrastructure, cloud and platform services, enterprise architecture, and digital workplace capabilities to create a secure, resilient, scalable, and high-performing technology environment. This is a transformation mandate, not solely an operations role. The Senior Director will establish a practical enterprise architecture capability, modernize infrastructure and employee technology, advance automation and platform engineering, and translate business strategy into executable technology roadmaps that improve agility, reliability, experience, and cost performance. Qualified candidates must be able to work a hybrid schedule at our Bloomington, MN office.

Role Responsibilities

• Develop and execute a global infrastructure, enterprise architecture, and end user services strategy aligned with business priorities, manufacturing needs, cybersecurity requirements, and the enterprise technology roadmap.
• Lead reliable, secure, and cost-effective delivery of global cloud, network, data center, compute, storage, collaboration, endpoint, service desk, and workplace technology services.
• Build and mature a pragmatic enterprise architecture function that engages early in business and technology planning, defines scalable target-state architectures and standards, and accelerates sound investment decisions without creating unnecessary bureaucracy.
• Modernize the technology foundation through cloud and hybrid platforms, automation, infrastructure as code, platform engineering, observability, AIOps, container technologies, and standardized service patterns.
• Create an exceptional digital employee experience by improving service quality, device and collaboration capabilities, self-service, knowledge management, experience measurement, and AI-enabled support.
• Partner with cybersecurity, applications, data, digital, manufacturing, and business leaders to embed resilience, Zero Trust, secure-by-design, interoperability, and lifecycle management into solutions from the start.
• Establish clear roadmaps for technical debt reduction, network and workplace modernization, cloud adoption, SaaS optimization, resilience, and simplification across a complex global environment.
• Own service performance, financial management, capacity, continuity, disaster recovery, vendor strategy, sourcing, contracts, and measurable outcomes across the portfolio.
• Evaluate emerging technologies and develop practical adoption paths for enterprise AI, automation, edge and industrial computing, modern integration, and new digital business capabilities.
• Build, develop, and inspire a high-performing global organization; strengthen leadership depth, product and service ownership, engineering discipline, accountability, and a culture of continuous improvement.
• Travel Up to 25%

Minimum Qualifications

• Bachelor’s degree in computer science, information technology, engineering, business, or a related field, or an equivalent combination of education and relevant experience.
• 10+ years of progressive information technology experience, including 7+ years leading managers and multidisciplinary enterprise technology teams.
• Demonstrated experience developing and executing modernization strategies and multi-year roadmaps across global infrastructure, cloud, architecture, or end user services.
• Experience leading enterprise technology services in a complex, distributed environment with accountability for operational performance, financial management, vendors, and major transformation programs.
• Experience establishing architecture governance and translating business capabilities and strategy into practical technology standards, investment decisions, and delivery plans.

Preferred Qualifications

• Technology leadership experience within global manufacturing, industrial technology, critical infrastructure, or a Fortune 1000 enterprise.
• Deep knowledge of public cloud and hybrid platforms, networking, identity, collaboration, endpoint management, modern data centers, resilience, and digital workplace services.
• Experience with platform engineering, Kubernetes or container platforms, infrastructure as code, DevOps practices, APIs, automation, observability, and AIOps.
• Proven success building an outcome-oriented enterprise architecture practice spanning business, solution, data, application, integration, security, and technology architecture.
• Experience applying Zero Trust, secure-by-design, segmentation, disaster recovery, business continuity, and operational resilience principles across enterprise and manufacturing environments.
• Working knowledge of Technology Business Management, SaaS optimization, product operating models, service management, and experience-level agreements.
• Experience enabling AI, advanced analytics, automation, smart manufacturing, edge computing, or other modern digital capabilities through scalable foundational platforms.
• Strong commercial skills across strategic sourcing, managed services, partner ecosystems, contract negotiation, and value realization.
• Demonstrated ability to explain complex technology choices in business language, influence senior executives, and align diverse stakeholders around enterprise standards and roadmaps.
• Track record of building exceptional teams, developing senior leaders, improving succession depth, and delivering measurable transformation outcomes with urgency and accountability.

Annual Salary Range: $217,920-$272,400. Actual salaries will vary based on several factors including, but not limited to applicable work experience, training, education, performance. This position is eligible for annual incentive plan based on performance and company growth.

Immigration Sponsorship

Immigration Sponsorship Not Available: Applicants for this position must be currently and legally authorized to work in the United States without the need for current or future sponsorship (e.g., H-1B, J-1, F-1, CPT, OPT, etc.). Donaldson will not offer immigration sponsorship or assume sponsorship of an employment visa for this position. International relocation or remote work arrangements outside of the U.S. will not be considered. Employment opportunities for positions in the United States may require use of information which is subject to the export control regulations of the United States. Hiring decisions for such positions are required by law to be made in compliance with these regulations. Applicants for employment opportunities in other countries must be able to meet the comparable export control requirements of that country and of the United States.

Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.

Donaldson Company helps solve some of the world's most complex filtration and contamination control challenges, and is one of the largest global providers of unique filtration technologies and high-quality filters and parts. Our filtration technologies and products are used every day, in a variety of industries and environments, including aerospace, agriculture, construction, food and beverage, manufacturing, mining, power generation, transportation and many more. Key to our success, our 14,000 employees support customers at sales, manufacturing and distribution centers from over 140 locations on six continents. The filtration market continues to grow. Customers' needs for filtration solutions continue to evolve. And the opportunities for our products and our people continue to expand. Learn more at www.donaldson.com.