Business Relationship Manager

USA Donaldson Company Inc.; Bloomington (IN); Hybrid; USD 135,000 - 169,000; Full time

Job summary

Donaldson Company, Inc. is seeking a Global IT Business Relationship Manager to serve as a strategic liaison between IT and business capabilities, driving a rationalized technology vision and aligning IT initiatives with business objectives in a hybrid role based at the Bloomington, MN office.

The role oversees demand management, portfolio governance, and value delivery, requiring 5+ years in IT leadership.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, Business or a related field or a combined level of education, certification and experience
• 5+ years of experience in IT portfolio management, business relationship management or similar leadership roles
• Excellent communication, negotiation, and stakeholder engagement skills.
• Ability to influence and drive change across diverse teams and geographies.
• Strong understanding of IT governance, demand management, and strategic planning.
• Proven ability to manage complex portfolios and prioritize competing initiatives.

Responsibilities

• Strategic Leadership: Act as Business Relationship Manager (BRM) and Portfolio Owner for assigned business areas. Convey a rationalized technology vision across the organization and champion innovation adoption. Build and maintain multi-year business roadmaps aligned with organizational priorities. Create a culture of strategic planning and proactive portfolio management.
• Demand and Portfolio Management: Manage demand intake and facilitate prioritization of initiatives based on business value and strategic alignment. Assist in preparing new project requests, including: Identifying accountable sponsors; Defining proposed outcomes and initial business cases; Applying standardized appropriateness scoring; Estimating resource requirements and costs; Identify projects for freeze or cancellation based on leadership criteria and industry best practices
• Operational Excellence: Develop and maintain a comprehensive IT portfolio plan and roadmap. Oversee budgets and resources estimates across IT portfolio demand and roadmaps. Ensure value delivery and alignment of project outcomes with business expectations. Formalize, track, and resolve business needs through structured intake and governance processes. Continuously monitor and evaluate IT project performance, adjusting as needed. Analyze business needs and identify opportunities for IT solutions to improve efficiency and drive business growth
• Collaborate with senior management and IT teams to align IT strategies with overall business goals.
• Stakeholder Engagement: Ensure strong engagement with business stakeholders to foster collaboration and transparency. Craft effective communication strategies for IT and business audiences. Work with cross-functional teams to ensure successful implementation and adoption of IT solutions.
• Collaborate with senior management and IT teams to align IT strategies with overall business goals.

Skills

Strategic leadership

Portfolio management

Stakeholder engagement

IT governance

Change management

Education

Bachelor's degree in Computer Science, Information Technology, Business or related field

Job description

Donaldson is committed to solving the world’s most complex filtration challenges. Together, we make cool things. As an established technology and innovation leader, we are continuously evolving to meet the filtration needs of our changing world. Join a culture of collaboration and innovation that matters and a chance to learn, effect change, and make meaningful contributions at work and in communities. The Global IT Business Relationship Manager serves as the strategic liaison between the Global Information Technology department and the company's business capabilities. This role is responsible for conveying a rationalized technology vision across the organization, aligning technology initiatives with business objectives, maximizing the benefits of IT investments, and ensuring existing and evolving innovations are being fully leveraged. The position oversees business relationship management, demand management, prioritization, and portfolio governance to deliver measurable business value. Qualified candidates must be able to work a hybrid schedule at our Bloomington, MN office.

Key Responsibilities

• Strategic Leadership: Act as Business Relationship Manager (BRM) and Portfolio Owner for assigned business areas. Convey a rationalized technology vision across the organization and champion innovation adoption. Build and maintain multi-year business roadmaps aligned with organizational priorities. Create a culture of strategic planning and proactive portfolio management.
• Demand and Portfolio Management: Manage demand intake and facilitate prioritization of initiatives based on business value and strategic alignment. Assist in preparing new project requests, including:
  • Identifying accountable sponsors
  • Defining proposed outcomes and initial business cases
  • Applying standardized appropriateness scoring
  • Estimating resource requirements and costs
  • Identify projects for freeze or cancellation based on leadership criteria and industry best practices
• Operational Excellence: Develop and maintain a comprehensive IT portfolio plan and roadmap. Oversee budgets and resources estimates across IT portfolio demand and roadmaps. Ensure value delivery and alignment of project outcomes with business expectations. Formalize, track, and resolve business needs through structured intake and governance processes. Continuously monitor and evaluate IT project performance, adjusting as needed. Analyze business needs and identify opportunities for IT solutions to improve efficiency and drive business growth.
• Collaborate with senior management and IT teams to align IT strategies with overall business goals.
• Stakeholder Engagement: Ensure strong engagement with business stakeholders to foster collaboration and transparency. Craft effective communication strategies for IT and business audiences. Work with cross-functional teams to ensure successful implementation and adoption of IT solutions.
• Collaborate with senior management and IT teams to align IT strategies with overall business goals.

Minimum Qualifications

• Bachelor's degree in Computer Science, Information Technology, Business or a related field or a combined level of education, certification and experience
• 5+ years of experience in IT portfolio management, business relationship management or similar leadership roles

Preferred Qualifications

• Excellent communication, negotiation, and stakeholder engagement skills.
• Ability to influence and drive change across diverse teams and geographies.
• Strong understanding of IT governance, demand management, and strategic planning.
• Proven ability to manage complex portfolios and prioritize competing initiatives.
• Experience with budgeting, resource planning, and performance monitoring.
• Knowledge of emerging technologies and their application in business contexts.
• Broad experience in managing high-risk, high-visibility projects
• Strong analytical and problem-solving skills.
• Experience at a global manufacturing organization

Annual Salary Range

$135,280-$169,100. Actual salaries will vary based on several factors including, but not limited to applicable work experience, training, education, performance.

Employee Benefits

Employee benefits are part of the competitive total rewards package that Donaldson Company, Inc. provides to you. Our comprehensive benefits program includes health benefits, retirement plan (401k), paid time away, paid leaves (including paid parental leave) and more.

Immigration Sponsorship

Not Available: Applicants for this position must be currently and legally authorized to work in the United States without the need for current or future sponsorship (e.g., H-1B, J-1, F-1, CPT, OPT, etc.). Donaldson will not offer immigration sponsorship or assume sponsorship of an employment visa for this position. International relocation or remote work arrangements outside of the U.S. will not be considered.

Employment Opportunities for Positions in the United States

Employment opportunities for positions in the United States may require use of information which is subject to the export control regulations of the United States. Hiring decisions for such positions are required by law to be made in compliance with these regulations. Applicants for employment opportunities in other countries must be able to meet the comparable export control requirements of that country and of the United States. Donaldson Company has been made aware that there are several recruiting scams that are targeting job seekers. These scams have attempted to solicit money for job applications and/or collect confidential information, Donaldson will never solicit money during the application or recruiting process. Donaldson only accepts online applications through our Careers | Donaldson Company, Inc. website and any communication from a Donaldson recruiter would be sent using a donaldson.com email address. If you have any questions about the legitimacy of an employment opportunity, please reach out to [e-mail] to verify that the communication is from Donaldson.

Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.

Donaldson Company helps solve some of the world's most complex filtration and contamination control challenges, and is one of the largest global providers of unique filtration technologies and high-quality filters and parts. Our filtration technologies and products are used every day, in a variety of industries and environments, including aerospace, agriculture, construction, food and beverage, manufacturing, mining, power generation, transportation and many more. Key to our success, our 14,000 employees support customers at sales, manufacturing and distribution centers from over 140 locations on six continents. The filtration market continues to grow. Customers' needs for filtration solutions continue to evolve. And the opportunities for our products and our people continue to expand. Learn more at www.donaldson.com.