Senior Director HS Patient Marketing US

MoonLake Immunotherapeutics (NASDAQ: MLTX); Miami (FL); On-site; USD 180,000 - 240,000; Full time

Benefits offered by this job

Learning Environment

Impactful Work

Flexibility and Balance

Career Growth

Job summary

MoonLake Immunotherapeutics in the United States is seeking a Senior Director of US Patient Marketing to lead the patient marketing team. You will own the patient strategy, segmentation, journey mapping, and messaging, and translate insights into initiatives that advance engagement along the patient journey.

You will oversee patient launch readiness, measure impact, and optimize campaigns with a focus on DTC strategy, affordability, and hub services.

Qualifications

• Bachelor’s degree is required.
• Advanced degree (MBA, PhD, PharmD or MD) is strongly preferred.
• 8+ years in U.S. patient marketing with at least 3 years in a leadership role.

Responsibilities

• Lead the U.S. patient marketing strategy and segmentation.
• Oversee the patient journey mapping and channel strategy.
• Drive integrated patient campaigns from concept to launch and optimization.
• Develop patient education materials, onboarding resources, and support programs.
• Define launch readiness plans and ensure campaigns and materials are ready before approval.
• Collaborate with HCP Marketing, Market Access, Medical, Legal, and Regulatory for compliant messaging.

Skills

Patient marketing strategy

Team leadership

Cross-functional collaboration

Campaign management

Analytical thinking

Education

Bachelor’s degree

MBA/PhD/PharmD/MD preferred

Job description

Job Purpose

The Senior Director HS Patient Marketing US, will lead and oversee the patient marketing team to drive impactful engagement across the patient journey. This individual will own the patient strategy — spanning segmentation, journey mapping, channel strategy, campaign development, and messaging — and translate patient insights into actionable initiatives at each stage of the journey. This role will also lead patient launch readiness efforts and continuously measure and optimize the impact and performance of patient initiatives to ensure sustained, meaningful engagement.

Major Accountabilities

• Patient Insight Generation: Partner with insights team to identify patient/caregiver market research to understand behavioral drivers, unmet needs, and barriers at each stage of the patient journey
• Patient Strategy & Segmentation: Define the U.S. patient marketing strategy, including patient segmentation, journey mapping, and channel strategy, in alignment with overall brand strategy
• Journey-based Messaging: Translate patient insights into actionable messaging and initiatives tailored to each point of the patient journey
• Campaign Execution: Lead the development and execution of an integrated patient campaign to drive awareness, diagnosis, treatment initiation, and adherence
• Patient Education & Support Tools: Develop patient education materials, onboarding resources, and support program concepts (e.g., affordability, adherence, hub services) to support the full patient journey
• DTC Media Strategy: Identify and build the targeted DTC media strategy and investment approach in partnership with media agency partner
• Patient Support Program Management: Oversee ongoing patient support, affordability, and adherence programs, adjusting based on real-world patient needs and access challenges
• Launch Readiness Planning: Serve as a core member of the launch team; build the patient-focused launch plan and ensure materials, campaigns, and support programs are ready ahead of approval
• Cross-functional & Compliance Alignement: Partner with HCP Marketing, Market Access, Medical, Legal, and Regulatory to ensure patient messaging is consistent, accessible, and compliant with DTC/FDA guidelines
• Agency & Team Management: Manage the patient team and oversee the patient and media agencies of record, ensuring creative, media, and campaign execution are launch-ready
• Measurement Plan Design: Define KPIs and build the measurement framework to track patient campaign reach, engagement, and initiative performance from launch
• Performance Management & Optimization: Partner with insights and analytics to continuously measure and optimize the impact of patient initiatives and channel mix using engagement and campaign performance data
• Innovation & Personalization: Identify opportunities to enhance patient engagement through personalization, digital health integrations, and emerging channels
• Team Leadership: Build, lead, and develop the HCP marketing team - coaching talent and reinforcing compliant execution standards
• Budget & Governance: Manage HCP marketing budget and agency spend; establish a governance/risk framework to identify and mitigate launch execution risks

Education

• Bachelor’s degree required
• Advanced degree (MBA, PhD, PharmD, or MD) strongly preferred

Experience

• 8+ years in U.S. patient marketing, minimum of 3 years in leadership position
• Experience supporting a successful product launch in an (Immunology) specialty or rare disease area is preferred

Skills, knowledge, behavioural competencies

• Strong understanding of the U.S. patient ecosystem
• Innovative thinker and demonstration of reaching patients
• Familiarity with MLR review processes and compliant HCP and payer messaging
• Strong leadership, collaboration, project management, and communication skills

Why us?

An exciting job opportunity awaits you! MoonLake is a dynamic and innovative company pushing the boundaries of possibility, and we are looking for passionate individuals to join our stellar team.

What we offer

• Learning Environment: An opportunity to learn and grow alongside experienced professionals in a supportive and innovative biotech environment.
• Impactful Work: Contribute to ground-breaking projects that have the potential to transform global healthcare.
• Flexibility and Balance: Enjoy a healthy work-life balance while making meaningful contributions to our team.
• Career Growth: A clear path for career progression, with the chance to take on more responsibilities as you develop your skills.

About Us

MoonLake Immunotherapeutics is a clinical-stage biopharmaceutical company unlocking the potential of sonelokimab, a novel investigational Nanobody® for the treatment of the inflammatory disease, to revolutionize outcomes for patients.

We continue to make significant progress in our Global Clinical Development Programs. The company’s focus is on inflammatory diseases with a major unmet need, including hidradenitis suppurativa and psoriatic arthritis – conditions affecting millions of people worldwide with a large need for improved treatment options. MoonLake was founded in 2021 and is headquarted in Zug, with hubs in Cambridge & Porto.

Further information is available at www.moonlaketx.com