Senior Director, HHS IT Core Services

Texas Health and Human Services; Austin (TX); Hybrid; USD 86,000 - 123,000; Full time

Benefits offered by this job

Health insurance (100% for full-time)

Defined benefit pension

Generous time off

Career advancement opportunities

Job summary

Texas Health and Human Services seeks a Director III to lead the IT Core Services Division, overseeing enterprise infrastructure, modernization, and service delivery for HHSC. This executive role governs budgets, contracts, and security, while guiding a professional team across multiple IT domains.

The position emphasizes strategic planning, collaboration with executive stakeholders, and ensuring resilient, compliant IT operations for thousands of users in a state-wide setting, with potential

Qualifications

• Knowledge of enterprise IT infrastructure operations and Microsoft 365.
• Familiarity with identity governance and security practices.
• Experience communicating complex topics to executives and staff.

Responsibilities

• Directs and oversees all functions of the HHSC IT Core Services Division.
• Develops multi-year roadmaps for infrastructure modernization.
• Ensures service delivery, performance metrics, and customer satisfaction.
• Oversees budgets, contracts, and vendor governance.
• Leads workforce planning, hiring, and professional development.

Skills

Microsoft 365

Entra ID

Active Directory

Identity services

ITIL service management

Leadership

Budget management

Vendor management

Security and risk management

Education

Graduate degree in Math, Science, or CS

Job description

Texas Health and Human Services seeks a Director III to lead the IT Core Services Division, overseeing enterprise infrastructure, modernization, and service delivery for HHSC. This executive role governs budgets, contracts, and security, while guiding a professional team across multiple IT domains.

The position emphasizes strategic planning, collaboration with executive stakeholders, and ensuring resilient, compliant IT operations for thousands of users in a state-wide setting, with potential