Senior Director, Head of Care Pathway Optimization

Ipsen Biopharmaceuticals Inc.; United States; On-site; USD 218,000 - 315,000; Full time

Job summary

Ipsen Biopharmaceuticals Inc. is seeking a Senior Director, Head of Care Pathway Optimization to establish and lead a new strategic capability in the United States, accelerating diagnosis and optimizing care pathways for the rare disease portfolio.

The role defines vision, operating model, and success metrics, partnering with healthcare systems to improve the patient journey from identification to treatment initiation.

Qualifications

• Minimum 15+ years of Pharma/Biotech/Medical Devices with extensive industry experience in health systems.
• Minimum 5+ years of prior experience leading teams critical demonstrated experience driving care pathway optimization, patient journey initiatives, and institutional engagement strategies.
• Deep understanding of health system operations, care delivery models, provider economics, and organized customer strategy.
• Deep understanding of healthcare data (claims, SP/SD. etc.)
• Expertise in developing and executing strategic partnerships with IDNs/ provider groups.
• Demonstrated ability to work cross functionally and effectively anticipate customer needs.
• Specialty therapeutics experience preferred.

Responsibilities

• Establish and lead the enterprise strategy for diagnosis acceleration and care pathway optimization across the U.S. portfolio.
• Define the vision, operating model, priorities, and success measures for Ipsen's Care Pathway Optimization function.
• Create and lead Ipsen's Care Pathway Optimization function, establishing the team structure, attracting and developing top talent, and building a scalable organization positioned to meet evolving business needs and support long‑term portfolio growth.
• Identify barriers throughout the patient journey, including diagnosis, referral & treatment initiation, to develop solutions to address them.
• Partner with data team to leverage analytics, real-world evidence, health system data, and customer insights to inform strategic decisions and care pathway initiatives.
• Develop and lead the team responsible for engaging with key external stakeholders at institutions to identify and execute partnership opportunities to improve patient care pathways by developing solutions that support improved diagnosis.
• Lead the development and execution of innovative programs that accelerate diagnosis and optimize care pathways for patients with rare diseases.
• Serve as Ipsen's senior commercial leader and subject matter expert on health system engagement, care delivery transformation, and patient journey optimization.
• Drive cross‑functional alignment across Commercial, Marketing, Value & Access, Business Operations, Medical Affairs, Patient Services, Legal, and Business Ethics to shape and execute enterprise strategies that accelerate diagnosis and improve patient care pathways.
• Ensure care pathway strategies are incorporated into portfolio planning, launch readiness, and long‑term commercial strategy.
• Influence organizational priorities and investment decisions through data‑driven recommendations, business cases, and executive communications.
• Foster an enterprise mindset through effective resource allocation, budget stewardship, and continuous improvement of organizational capabilities.
• Ensure all initiatives are executed in accordance with legal, regulatory, compliance, and business ethics requirements.

Skills

Health systems engagement

Strategic partnerships

Cross-functional leadership

Patient journey analytics

Education

Bachelor’s Degree

Advanced Degree preferred

Job description

Senior Director, Head of Care Pathway Optimization

Company: Ipsen Biopharmaceuticals Inc.

About Ipsen

Ipsen is a mid-sized global biopharmaceutical company with a focus on transformative medicines in three therapeutic areas: Oncology, Rare Disease and Neuroscience. Supported by nearly 100 years of development experience, with global hubs in the U.S., France and the U.K, we tackle areas of high unmet medical need through research and innovation. Our passionate teams in more than 40 countries are focused on what matters and endeavor every day to bring medicines to patients in 88 countries. We build a workplace that champions human-centric leadership and fosters a culture of collaboration, excellence and impact. At Ipsen, every individual is empowered to be their true selves, grow and thrive alongside the company’s success. Join us on our journey towards sustainable growth, creating real impact on patients and society!

Job Description

The Senior Director, Head of Care Pathway Optimization is responsible for establishing and leading a new strategic capability for Ipsen, focused on accelerating patient identification, reducing diagnostic delays, and optimizing care pathways across the U.S. rare disease portfolio. As the inaugural leader of this function, this individual will define the vision, strategy, operating model, and success measures for how Ipsen partners with healthcare systems to improve the patient journey from identification through diagnosis and treatment initiation. The role will lead a high-performing team and oversee the development of innovative partnerships and scalable solutions internally and externally with HCP groups, Integrated Delivery Networks (IDNs), academic medical centers, provider organizations, and health systems. Working across the organization, this leader will help shape how Ipsen both leverages data and engage with institutional stakeholders to advance disease awareness, enhance referral and treatment pathways, and improve patient outcomes while creating sustainable competitive advantage for the portfolio. As a member of the Business Operations & Strategy (BOS) Leadership Team, this individual will set the long-term strategic direction for Care Pathway Optimization and establish it as a core commercial capability for the organization.

Main Responsibilities

• Establish and lead the enterprise strategy for diagnosis acceleration and care pathway optimization across the U.S. portfolio.
• Define the vision, operating model, priorities, and success measures for Ipsen's Care Pathway Optimization function.
• Create and lead Ipsen's Care Pathway Optimization function, establishing the team structure, attracting and developing top talent, and building a scalable organization positioned to meet evolving business needs and support long‑term portfolio growth.
• Identify barriers throughout the patient journey, including diagnosis, referral & treatment initiation, to develop solutions to address them.
• Partner with data team to leverage analytics, real-world evidence, health system data, and customer insights to inform strategic decisions and care pathway initiatives.
• Develop and lead the team responsible for engaging with key external stakeholders at institutions to identify and execute partnership opportunities to improve patient care pathways by developing solutions that support improved diagnosis.
• Lead the development and execution of innovative programs that accelerate diagnosis and optimize care pathways for patients with rare diseases.
• Serve as Ipsen's senior commercial leader and subject matter expert on health system engagement, care delivery transformation, and patient journey optimization.
• Drive cross‑functional alignment across Commercial, Marketing, Value & Access, Business Operations, Medical Affairs, Patient Services, Legal, and Business Ethics to shape and execute enterprise strategies that accelerate diagnosis and improve patient care pathways.
• Ensure care pathway strategies are incorporated into portfolio planning, launch readiness, and long‑term commercial strategy.
• Influence organizational priorities and investment decisions through data‑driven recommendations, business cases, and executive communications.
• Foster an enterprise mindset through effective resource allocation, budget stewardship, and continuous improvement of organizational capabilities.
• Ensure all initiatives are executed in accordance with legal, regulatory, compliance, and business ethics requirements.

Knowledge & Experience

• Minimum 15+ years of Pharma/Biotech/Medical Devices with extensive industry experience in health systems.
• Minimum 5+ years of prior experience in effectively leading teams critical demonstrated experience driving care pathway optimization, patient journey initiatives, and institutional engagement strategies.
• Deep understanding of health system operations, care delivery models, provider economics, and organized customer strategy.
• Deep understanding of healthcare data (claims, SP/SD. etc.)
• Expertise in developing and executing strategic partnerships with IDNs/ provider groups.
• Demonstrated ability to work cross functionally and effectively anticipate customer needs.
• Strong understanding of patient journey and healthcare data.
• Specialty therapeutics experience preferred.

Education / Certifications

• Bachelor’s Degree required.
• Advanced Degree preferred (MBA, MPH, MS, PharmD, PhD, or equivalent).
• Language(s): Fluent in English.

Compensation

The annual base salary range for this position is $217,500 to $315,000. This job is eligible to participate in our short‑term incentives program.

At Ipsen we are proud to offer a comprehensive employee benefits package, including 401(k) with company contributions, group medical, dental and vision coverage, life and disability insurance, short- and long‑term disability insurance, as well as flexible spending accounts. Ipsen also provides parental leave, paid time off, a discretionary winter shutdown, well‑being allowance, commuter benefits, and much more.

Diversity & Inclusion

We are committed to creating a workplace where everyone feels heard, valued, and supported; where we embrace “The Real Us”. The value we place on different perspectives and experiences drives our commitment to inclusion and equal opportunities. When we include diverse ways of thinking, we make more thoughtful decisions and discover more innovative solutions. Together we strive to better understand the communities we serve. This means we also want to help you perform at your best when applying for a role with us.

Ipsen is an equal opportunity employer that strictly prohibits unlawful discrimination. We recruit, employ, train, compensate, and promote without regard to an individual’s race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law.

At Ipsen, each employee makes a real impact. Our teams are passionate about what they do because they care about making a difference in patients’ lives. We invest in our employees to support life‑changing projects that create positive impact for patients and society.