Senior Director, Global Managed Cybersecurity Services

Ladders; United States; Remote; USD 160,000 - 200,000; Full time

Benefits offered by this job

Professional development opportunities

Culture of innovation andCollaboration

Inclusive high-performing environment

Access to cutting-edge technologies

Mentorship and leadership development

Job summary

Ladders is seeking a Senior Director, Global Managed Cybersecurity Services to oversee global delivery and performance for our managed cybersecurity offerings. The role focuses on service excellence, governance, and measurable client outcomes, partnering with executives to align services with business needs.

This leadership role emphasizes driving growth across a global portfolio, advancing modern security capabilities, and leveraging AI to improve efficiency and client outcomes.

Qualifications

• 10+ years of progressive cybersecurity experience with leadership in client-facing managed services.
• Experience leading global cybersecurity teams and operations.
• Proven ability to manage executive relationships and drive revenue in managed services.

Responsibilities

• Own global delivery and operational performance for managed cybersecurity services.
• Lead and enhance service delivery for MDR, CTEM, and cloud security.
• Establish governance and service management practices for client delivery.
• Drive revenue growth and client retention through strategic initiatives.
• Build executive-level relationships with clients to ensure service alignment with business goals.
• Champion AI adoption to improve service delivery and operational efficiency.
• Lead complex global initiatives across multiple stakeholders and technologies.

Skills

MDR

SIEM/SOC

CTEM

Cloud security

Education

Bachelor's degree in Cybersecurity, IT, CS, Engineering, Business, or equivalent

Job description

For our client, we are seeking a Senior Director, Global Managed Cybersecurity Services to join the team of a leader in the Information Technology space. This leader will oversee global delivery and operational performance for managed cybersecurity offerings, with a strong focus on service excellence, governance, and measurable client outcomes. The role will partner closely with executive stakeholders to strengthen client relationships, align services to business needs, and drive growth across a global portfolio. In addition, this leader will help advance modern security capabilities and operational efficiency through the thoughtful adoption of AI and other emerging technologies. Location: Remote - US based candidates only, no visa sponsorship available. Compensation: $160,000 – $200,000 annually.

Responsibilities

• Own global delivery and operational performance for managed cybersecurity services.
• Lead and enhance service delivery for MDR, CTEM, and cloud security.
• Establish governance and service management practices for client delivery.
• Drive revenue growth and client retention through strategic initiatives.
• Build executive-level relationships with clients to ensure service alignment with business goals.
• Champion AI adoption to improve service delivery and operational efficiency.
• Lead complex global initiatives across multiple stakeholders and technologies.

Qualifications

• Bachelor's degree in Cybersecurity, IT, Computer Science, Engineering, Business, or equivalent experience.
• 10+ years of progressive cybersecurity experience with leadership in client-facing managed services.
• Experience leading global cybersecurity teams and operations.
• Strong technical knowledge in MDR, SIEM/SOC, CTEM, and cloud security.
• Proven client management skills with executive engagement experience.
• Demonstrated business acumen in managed services revenue and operational metrics.
• Exceptional project and program management skills.

Benefits

• Opportunities for professional development and career progression.
• Fostering a culture of innovation and collaboration.
• Engagement in a high-performing, inclusive work environment.
• Access to cutting-edge technologies and methodologies.
• Mentorship and leadership development opportunities.

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.