Senior Director, Fraud Strategy & Analytics

First Citizens Bank; Raleigh (NC); On-site; USD 180,000 - 280,000; Full time

Job summary

First Citizens Bank is seeking a Senior Director of Fraud Strategy & Analytics to lead enterprise fraud strategy, analytics, and loss management across consumer, commercial, and digital channels. This executive will set the fraud strategy roadmap, oversee performance reporting, and drive data‑driven decision making to reduce losses within risk appetite.

Partnering with Business Lines, Operations, Technology, Product, Risk Management, and Finance, the role leads a high‑performing team of

Qualifications

• Bachelor's degree required; 12+ years in fraud risk management, analytics, or related fields.
• 8+ years of management experience leading high‑performing teams.
• Experience developing and executing enterprise fraud strategies and roadmaps.

Responsibilities

• Establish and oversee a comprehensive fraud reporting framework across the enterprise.
• Deliver executive, board, and regulatory reporting on fraud performance and risks.
• Lead loss deconstruction to identify drivers and control gaps; translate insights into actions.
• Design and optimize fraud strategies, rules, and authentication controls in partnership with technology.
• Lead a cross‑functional fraud strategy team and foster data‑driven decision making.

Skills

Fraud strategy

Leadership

Data analytics

Executive reporting

Stakeholder collaboration

Education

Bachelor's degree

High School Diploma or GED

Job description

First Citizens Bank is seeking a Senior Director of Fraud Strategy & Analytics to lead enterprise fraud strategy, analytics, and loss management across consumer, commercial, and digital channels. This executive will set the fraud strategy roadmap, oversee performance reporting, and drive data‑driven decision making to reduce losses within risk appetite.

Partnering with Business Lines, Operations, Technology, Product, Risk Management, and Finance, the role leads a high‑performing team of