Remote Fraud Strategy & Analytics Director

First Citizens Bank; Atlanta (GA); Remote; USD 180,000 - 230,000; Full time

Job summary

First Citizens Bank is seeking a Senior Director of Fraud Strategy & Analytics to lead the enterprise fraud strategy, analytics, reporting, and loss management across consumer, commercial, and digital channels. This executive will drive the roadmap and ensure fraud losses stay within risk appetite.

The role partners with business lines, operations, technology, product, and governance forums to implement advanced analytics, ML, and control innovations while balancing customer experience and risk.

Qualifications

• 12+ years of progressive experience in fraud risk management, fraud strategy, analytics, financial crimes, or related disciplines within a large financial institution.
• 8+ years of management experience leading high-performing teams.
• Experience developing and executing enterprise fraud strategies and roadmaps.
• Proven track record of influencing senior executives and delivering measurable fraud loss reductions.

Responsibilities

• Establish and oversee a comprehensive fraud reporting framework across the enterprise.
• Deliver executive, board, and regulatory reporting on fraud performance, key risk indicators, and emerging threats.
• Lead enterprise fraud loss deconstruction to identify underlying drivers, vulnerabilities, and control gaps.
• Design, implement, and optimize fraud strategies, rules, authentication controls, and decisioning frameworks.
• Partner with fraud operations and technology teams to improve detection capabilities and balance risk with customer experience.
• Lead, mentor, and develop a high-performing team of fraud strategists, analysts, and risk professionals.

Skills

Fraud risk management

Fraud strategy

Analytics

Leadership

Executive communication

Education

Bachelor's Degree in Finance, Business, Economics, Statistics, Mathematics, Data Science, Risk Management

Master's degree (MBA, Analytics, Data Science, Finance, or related discipline)

Tools

Fraud detection technologies

Machine learning

Advanced analytics

Job description

First Citizens Bank is seeking a Senior Director of Fraud Strategy & Analytics to lead the enterprise fraud strategy, analytics, reporting, and loss management across consumer, commercial, and digital channels. This executive will drive the roadmap and ensure fraud losses stay within risk appetite.

The role partners with business lines, operations, technology, product, and governance forums to implement advanced analytics, ML, and control innovations while balancing customer experience and risk.