Remote Fraud Strategy & Analytics Director

First Citizens Bank; North Carolina; On-site; USD 140,000 - 200,000; Full time

Job summary

First Citizens Bank is seeking a senior leader to shape enterprise fraud strategy and governance. You will oversee reporting to executives, the board, and regulators, and drive analytics-based insights across products and channels.

The role requires deep experience in fraud risk management, strong communication with senior leaders, and the ability to balance risk with customer experience while guiding a high-performing analytics team.

Qualifications

• Experience designing enterprise fraud strategies and roadmaps.
• Demonstrated success influencing executives and reducing fraud loss.
• Experience with payments, card and digital banking fraud is a plus.
• Board and Executive Risk Committee reporting experience is preferred.

Responsibilities

• Establish and oversee a comprehensive fraud reporting framework across the enterprise.
• Deliver executive, board, and regulatory reporting on fraud performance and risk indicators.
• Develop fraud scorecards, dashboards, metrics, and management reporting.
• Lead loss deconstruction to identify drivers and control gaps.
• Drive risk-based prioritization of mitigation initiatives.
• Lead the design and optimization of fraud controls, rules, and decisioning frameworks.
• Partner with Fraud Operations and Technology to improve detection capabilities.
• Mentor and develop a team of fraud strategy, analytics, and reporting professionals.
• Balance risk management objectives with customer experience and growth.
• Collaborate with business lines to evaluate fraud risks for new products.

Skills

Fraud Strategy Development

Fraud Risk Management

Advanced Analytics

Executive Communication

Enterprise Governance & Reporting

Cross-Functional Collaboration

Education

Bachelor's degree in Finance, Business, Economics, Statistics, Mathematics, Data Science, Risk Management, or related field

High School Diploma or GED with 16 years experience in Fraud risk management, fraud detection, and data analytics

Job description

First Citizens Bank is seeking a senior leader to shape enterprise fraud strategy and governance. You will oversee reporting to executives, the board, and regulators, and drive analytics-based insights across products and channels.

The role requires deep experience in fraud risk management, strong communication with senior leaders, and the ability to balance risk with customer experience while guiding a high-performing analytics team.