Senior Director, Enterprise Project Management Office

Banner Health Corporate; Phoenix (AZ); Presencial; USD 180.000 - 280.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Management Incentive Program

Total Rewards package

Descripción de la vacante

Banner Health seeks an executive leader for the Enterprise Project Management Office (EPMO) to establish and mature enterprise-wide project, program, and portfolio capabilities. The role requires strategic vision, operational leadership, and the ability to drive accountability, performance, and continuous improvement across Banner Health’s EPMO.

The incumbent will recruit and manage a high-performing delivery team, oversee budgets and vendor negotiations, and ensure standardized project

Formación

• Bachelor's degree in a relevant field and equivalent experience; typically achieved with 10 years total experience.
• Minimum of five years of progressively responsible managerial experience leading a project management team, including at least two years in a healthcare system or large multi-operational environment.

Responsabilidades

• Directs recruitment, hiring, onboarding, and retention of a high-performing project delivery team with clear performance expectations.
• Manages EPMO budgets, forecasting, cost tracking, and financial controls; negotiates vendor contracts for tools and services.
• Communicates enterprise vision for project, program, and portfolio management and ensures standardized practices across cross-functional initiatives.
• Leads governance bodies and prioritization processes to ensure consistent intake, scoring, and investment decisions.
• Oversees delivery franchise model and ensures adherence to governance, quality, and risk management practices.
• Shapes KPI dashboards and metrics to measure delivery health, capacity, and value realization; drives continuous improvement.

Educación

Bachelor's degree

Descripción del empleo

Primary City/State: Phoenix, Arizona Department Name: IT Info Tech Admin-Corp Work Shift: Day Job Category: Strategy and Improvement At Banner Health, we set leaders up to succeed. We ensure leaders have the staff and resources their vision requires. Join a nationally recognized leader that values excellence and begin making a difference in people’s lives. Your pay and benefits are important components of your journey at Banner Health. This opportunity includes the option to participate in a variety of health, financial, and security benefits. In addition, this position may be eligible for our Management Incentive Program as part of your Total Rewards package. Within Banner Health Corporate, you will have the opportunity to apply your unique experience and expertise in support of a nationally-recognized healthcare leader. We offer stimulating and rewarding careers in a wide array of disciplines. Whether your background is in Human Resources, Finance, Information Technology, Legal, Managed Care Programs or Public Relations, you'll find many options for contributing to our award-winning patient care.

POSITION SUMMARY

This position serves as the strategic and operational leader for the Enterprise Project Management Office (EPMO). This executive role is accountable for establishing, maturing, and continuously improving enterprise-wide project, program, and portfolio management capabilities that enable the organization to execute strategic priorities with discipline, transparency, and predictable outcomes. This role requires a high degree of executive influence, strategic planning, operational leadership, and the ability to champion organizational change while building a culture of accountability, performance, and continuous improvement across the EPMO.

CORE FUNCTIONS

• Directs the recruitment, hiring, onboarding, and retention of a high-performing project delivery team, including project managers, program managers, and portfolio leaders. Establishes clear performance expectations, conducts evaluations, and ensures alignment with organizational standards, professional development pathways, and growth opportunities. Creates a culture of continuous improvement, accountability, and shared ownership for outcomes, while ensuring alignment with the EPMO operating model.
• Develops and manages the EPMO operating and capital budgets, ensuring alignment with enterprise priorities and IT financial strategies. Provides financial governance for project investments across portfolios, including forecasting, cost tracking, benefit realization, and resource optimization. Performs vendor negotiations for project tools, platforms, and services. Ensures compliance with procurement standards. Manages vendor performance to contractual expectations. Ensures transparent financial reporting, timely variance analysis, and adherence to established financial controls.
• Communicates a unified enterprise vision for project, program, and portfolio management aligned to organizational goals and the EPMO strategy. Translates the vision into actionable projects and activities, ensuring consistent application of project management methodologies enterprise wide. Ensures consistent, standardized application of project management practices across all cross-functional initiatives, reducing variability and improving delivery predictability. Promotes adoption and engagement through leadership communication, education, and change management strategies.
• Participates and may lead or facilitate enterprise governance bodies, steering committees, and task forces responsible for prioritization, investment decisions, and risk mitigation. Ensures project intake processes, scoring models, and prioritization frameworks are applied consistently across business units. Oversees the execution of the delivery franchise model, ensuring alignment to standardized processes, roles, responsibilities, and quality expectations. Ensures projects adhere to governance checkpoints, documentation standards, compliance requirements, and risk management practices.
• Leads cross-functional teams to drive project execution excellence under a franchise delivery model, ensuring consistent implementation standards, quality assurance, and performance measurement across all portfolios. This position Partners closely with executive leaders, operational stakeholders, and technology teams to advance enterprise strategy, optimize project delivery capabilities, forecast enterprise capacity, and ensure that investments yield measurable value.
• Defines and monitors KPI dashboards, scorecards, and performance indicators that measure delivery health, project outcomes, resource capacity, and value realization. Creates standardized project governance frameworks, metrics, and portfolio management processes to ensure visibility and accountability. Measures performance against established objectives and uses insights to drive continuous improvement in processes and tools.
• Engages staff and leaders throughout the organization to develop and deliver consistent project management practices, tools, and reporting capabilities that drive successful project outcomes. Collaborates with clinical, revenue cycle, operational, and IT leaders to ensure project alignment, risk management, and stakeholder engagement. Maintains strong relationships with senior executives to translate organizational needs into executable plans and ensure timely, measurable outcomes. Coaches leaders and teams on project management best practices, reinforcing standardized methodologies while supporting innovation and adaptability. Advocates for the EPMO’s value proposition across the enterprise, strengthening adoption and cultural alignment.
• Maintains company-wide responsibility for information technology project management staff and the EPMO with decision-making authority over all project management and planning activities for the company. Works at a peer level with senior facility and corporate leadership and management.
• Models leadership and customer service behaviors that create a dependable, transparent, service-oriented experience for all internal stakeholders. Champions organizational values and EPMO culture, ensuring staff engagement, accountability, and professionalism across all interactions.

MINIMUM QUALIFICATIONS

Bachelor's degree in a relevant field or equivalent level of education and experience as typically achieved in 10 years. Expert-level working knowledge of principles, practices, and operations in assigned or related area of responsibility as normally obtained through a minimum of five years of progressively responsible managerial experience leading a project management team, including a minimum of two years management level experience within a healthcare system setting or large multi-operational, complex corporate environment. Must demonstrate expert-level knowledge and awareness of area of expertise in designated facility, business entity or area and/or experience in which the knowledge, skills, and abilities are directly transferrable. Proven track record of driving successful performance outcomes and accomplishing organizational goals. Must demonstrate skills and business acumen through direct leadership experiences such as: anticipating and responding to the needs of internal and external customers; managing a budget and financial plans; building partnerships with management, staff, and stakeholders to achieve department goals and objectives; managing problems and situations where uncertainty is inherent; persuading others to adopt a particular stance on an issue; developing and evaluating best practices and emerging trends for organizational applicability and appropriateness; constructing new and innovative solutions for complex and varying problems and situations while considering the larger perspective or context; mentoring and coaching staff by providing open and honest feedback to enhance performance; developing and implementing strategic goals and initiatives that support organizational success; demonstrating excellent human relations, organizational and communication skills; demonstrating a passion about continuously improving and providing high quality care and service excellence to customers, patients, families, employees and/or physicians.

PREFERRED QUALIFICATIONS

Master’s degree in Business, Healthcare Administration, Information Systems, or a related field is preferred. Advanced certifications such as Project Management Professional (PMP), Program Management Professional (PgMP), Portfolio Management Professional (PfMP), PMI-ACP, SAFe Agilist, or Prosci Change Management certification are highly desirable and reflect the level of expertise expected in an enterprise PMO leadership role. Demonstrated experience implementing or optimizing enterprise project and portfolio management tools (e.g., Clarity, Planview, Smartsheet, Jira Align) or leading PMO technology transformations are strongly preferred. Additional relevant education, leadership development, or executive training may also be considered. Additional related education and/or experience preferred.

EEO Statement: EEO/Disabled/Veterans Our organization supports a drug-free work environment.

EoU: EEO/Disabled/Veterans Banner Health supports a drug-free work environment.

Banner Health is one of the largest, nonprofit health care systems in the country and the leading nonprofit provider of hospital services in all the communities we serve. Throughout our network of hospitals, primary care health centers, research centers, labs, physician practices and more, our skilled and compassionate professionals use the latest technology to make health care easier, so life can be better. The many locations, career opportunities, and benefits offered at Banner Health help to make the Banner Journey unique and fulfilling for every employee. We are proud to offer a comprehensive benefit package for all benefit-eligible positions. Please visit our Benefits Guide for more information.