Senior Director, Direct Sales & Field Growth

Ziply Fiber; Northern (KY); Hybrid; USD 52,000 - 60,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401k

Flexible spending account

Paid sick leave

Paid time off

Parental leave

Quarterly performance bonus

Training

Career growth

Education reimbursement

Job summary

Ziply Fiber is seeking a Manager, Direct Sales to build and maintain a Direct Sales team for the Residential Sales Organization, including Direct Sales Account Executives and Account Managers serving MDU residents and door-to-door campaigns. The role develops fiber communities and drives revenue growth.

You will lead a 15+ person team, collaborate with marketing and BI, and oversee onboarding, training, performance metrics, and new sales initiatives while managing expenses and travel

Qualifications

• High school diploma or GED.
• Four+ years of Telecom industry experience.
• Four+ years of Sales Management experience.
• People management experience leading teams of 15+ direct reports.
• Documented record of meeting and exceeding sales performance expectations.
• Excellent communication and customer service skills.
• High proficiency in MS Office products.
• Strong financial analysis and project management abilities.
• Analytical and problem-solving aptitude.
• Must have reliable transportation and willing to travel as needed.
• Must have and maintain a valid driver’s license, auto insurance, and satisfactory driving record.

Responsibilities

• Lead and develop a high-performing sales team of 15+ Direct Sales Account Executives (DSAEs) and Account Managers (AMs) overseeing hiring, onboarding, training, and fostering continuous growth and performance.
• Meet and exceed monthly sales performance expectations for all sales channels.
• Monitor and evaluate sales performance reporting dashboards with BI team.
• Create and monitor lead and lag sales performance measurements.
• Build and execute processes and sales initiatives to increase customer penetration across the footprint.
• Facilitate the creation of e-learning, classroom sales training materials, and associated curriculum in tandem with Sales Trainer.
• Assist in building new order entry processes for sales team.
• Financial responsibilities include operational expense tracking, processing mileage reimbursements, payments to community event organizers, and others.
• Host community building events as new fiber areas are launched.
• Marketing team collaboration; offer strategy & communication, collateral material creation & distribution.
• Monitor industry developments (technical, regulatory, and otherwise) and apply critical thinking for strategic and customer impact analysis.
• Performs other duties as required to support the business and evolving organization.

Skills

Sales leadership

Data-driven

MS Office

Communication

Travel readiness

Education

High school diploma or GED

Bachelor's degree (preferred)

Tools

MS Excel

Job description

Ziply Fiber is seeking a Manager, Direct Sales to build and maintain a Direct Sales team for the Residential Sales Organization, including Direct Sales Account Executives and Account Managers serving MDU residents and door-to-door campaigns. The role develops fiber communities and drives revenue growth.

You will lead a 15+ person team, collaborate with marketing and BI, and oversee onboarding, training, performance metrics, and new sales initiatives while managing expenses and travel