Senior Director, Digital Tools & Portfolio Strategy

Optimum; New York (NY); On-site; USD 161,000 - 230,000; Full time

Job summary

Optimum is seeking a Senior Director of Systems & Tools Portfolio Management in New York (Long Island City) to lead strategic technology investments that modernize frontline tooling and processes. You will coordinate with Finance, CPTO and business stakeholders to ensure initiatives deliver measurable value and stay within budget.

You will oversee governance, testing, and change management for multi‑year platform migrations and tool consolidations, aligning with enterprise priorities and

Qualifications

• Bachelor's degree in a related field or higher (MBA preferred).
• Strong strategic planning and leadership capabilities.
• Experience partnering with product/technology and Finance on initiatives.

Responsibilities

• Partner with CPTO, Finance and stakeholders to set frontline tool strategy aligned with budget.
• Aggregate IT and Operations business cases with Finance on ROI modeling.
• Track benefits and savings as initiatives deploy.
• Lead cross-functional planning to modernize frontline tools and processes.
• Oversee end-to-end initiative execution: scope, timeline, resources, budget, risk.
• Ensure comprehensive testing plans and go/no-go criteria for pilots and deployments.
• Establish governance cadences and executive reporting on status and decisions.
• Coordinate with Operations, Communications and HR to support tool transitions including training.
• Advocate people-first tech rollouts focusing on user and customer experience.
• Monitor adoption and performance, driving continuous improvement post-launch.

Skills

Strategic leadership

Cross-functional collaboration

Finance partnership

Program management

Education

Bachelor's degree

MBA preferred

Job description

Optimum is seeking a Senior Director of Systems & Tools Portfolio Management in New York (Long Island City) to lead strategic technology investments that modernize frontline tooling and processes. You will coordinate with Finance, CPTO and business stakeholders to ensure initiatives deliver measurable value and stay within budget.

You will oversee governance, testing, and change management for multi‑year platform migrations and tool consolidations, aligning with enterprise priorities and