Senior Director, Digital Merchandising & Customer Experience

Kendra Scott; Austin (TX); On-site; USD 150,000 - 200,000; Full time

Job summary

Kendra Scott is looking for a Vice President of Site Merchandising based in Austin, Texas. This role involves defining the site merchandising strategy across ecommerce channels, ensuring an intuitive product discovery experience, and enhancing conversion rates.

The ideal candidate should have over 12 years of experience in ecommerce and a strong understanding of fashion retail. This position offers an opportunity to shape the future of a recognized lifestyle brand by driving growth and enhancing the customer journey.

Qualifications

• 12+ years of experience in ecommerce, site merchandising, or digital retail.
• Proven experience with high-growth fashion or lifestyle brands.
• Strong understanding of customer behavior and digital analytics.

Responsibilities

• Develop long-term site merchandising vision aligned with growth objectives.
• Drive online revenue growth and enhance product engagement.
• Lead and inspire a high-performing site merchandising team.

Skills

Ecommerce leadership

Site merchandising expertise

Data analysis

Retail merchandising instinct

Digital storytelling

Education

Bachelor's degree in Business, Merchandising, or related field

Job description

Kendra Scott is looking for a Vice President of Site Merchandising based in Austin, Texas. This role involves defining the site merchandising strategy across ecommerce channels, ensuring an intuitive product discovery experience, and enhancing conversion rates.

The ideal candidate should have over 12 years of experience in ecommerce and a strong understanding of fashion retail. This position offers an opportunity to shape the future of a recognized lifestyle brand by driving growth and enhancing the customer journey.