Retail Assistant Store Manager

Kendra Scott; College Station (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

Kendra Scott in College Station, TX is seeking a Retail Assistant Store Manager to support the Store Manager in daily operations, coaching a diverse sales team, and delivering an engaging, inclusive in-store experience. You will assist with visual displays, scheduling, and guest service, drive sales, monitor performance metrics, and participate in community-focused events to reflect the brand values.

This full-time on-site role requires flexible hours, strong communication, and a passion for

Qualifications

• Strong communication skills to interact with customers, team members, and leadership.
• Customer service and customer satisfaction skills to deliver an exceptional in-store experience.
• Team management skills to support, coach, and motivate a diverse retail team.
• Sales skills to meet and exceed store performance goals and support promotional initiatives.
• Previous retail or hospitality supervisory experience is beneficial.
• Ability to work a flexible schedule, including evenings, weekends, and holidays as needed.
• Strong problem-solving, organizational, and time-management abilities.
• Commitment to an inclusive, collaborative work environment and enthusiasm for fashion and community engagement.

Responsibilities

• Schedule and supervise team members to ensure smooth daily operations.
• Resolve customer issues and maintain a high-quality guest experience.
• Support store events and community-focused initiatives reflecting the brand.
• Monitor key performance metrics and contribute to sales goals.
• Collaborate with store leadership to implement policies and uphold operational excellence.
• Create a positive, high-performance work environment on site.

Skills

Communication

Customer Service

Customer Satisfaction

Team Management

Sales Skills

Flexible Schedule

Problem Solving

Time Management

Inclusive Environment

Job description

Company Description

Kendra Scott is a fashion-lifestyle brand built on bold design, colorful confidence, and a strong sense of purpose. Guided by the core values of Family, Fashion, and Philanthropy, the company fosters a culture where employees and customers are central to every decision. Headquartered in Austin, Texas, with state-of-the-art design facilities and a growing nationwide retail presence, Kendra Scott blends fashion with innovation. The brand is deeply committed to community impact, hosting thousands of fundraising events and donating millions of dollars annually to local and national causes. Team members join a mission-driven organization that values creativity, inclusion, and giving back.

Role Description

The Retail Assistant Store Manager is a full-time, on-site role located in College Station, TX, responsible for supporting the Store Manager in daily store operations and team leadership. This role helps drive sales performance by coaching team members, overseeing customer interactions, and ensuring an engaging and inclusive in-store experience. The Assistant Store Manager assists with visual merchandising, inventory management, and maintaining store presentation standards that reflect the Kendra Scott brand. Day-to-day responsibilities include scheduling and supervising team members, resolving customer issues, supporting store events and community-focused initiatives, and monitoring key metrics. The role collaborates closely with store leadership to implement company policies, uphold operational excellence, and create a positive, high-performance work environment.

Qualifications

• Candidates should possess strong Communication skills to interact effectively with customers, team members, and leadership.
• Candidates should possess Customer Service and Customer Satisfaction skills to deliver an exceptional, personalized in-store experience.
• Candidates should possess Team Management skills to support, coach, and motivate a diverse retail team.
• Candidates should possess Sales skills to meet and exceed store performance goals and support promotional initiatives.
• Previous retail or hospitality supervisory experience is beneficial.
• Ability to work a flexible schedule, including evenings, weekends, and holidays as needed.
• Strong problem-solving, organizational, and time-management abilities.
• Commitment to an inclusive, collaborative work environment and enthusiasm for fashion and community engagement.