Senior Director, Compliance & Vendor Support

City of New York; New York (NY); On-site; USD 140,000 - 155,000; Full time

Job summary

The New York City Housing Authority (NYCHA) is seeking an Administrative Staff Analyst to lead the Compliance and Vendor Support unit within the Procurement Department in New York, NY. This role focuses on strengthening vendor engagement, Section 3 compliance, and data-driven procurement decisions.

Reporting to the Chief Procurement Officer, you will manage training, performance metrics, and contract management while ensuring adherence to city, state, and federal requirements.

Responsibilities

• Lead a team to advance NYCHA’s procurement, compliance, and vendor engagement initiatives.
• Oversee internal operations to strengthen vendor relationships and support NYCHA’s financial goals.
• Provide leadership in strategic sourcing, contract management, and Pre Qualified Lists (PQLs).
• Collaborate with NYCHA departments to consolidate contracts and develop centralized catalogs.
• Gather and analyze performance data, prepare statistical analyses, and recommend operational improvements.
• Oversee training for managers on procurement processes and related systems.
• Lead Section 3 policy expansion, tracking, and reporting requirements.
• Monitor vendor compliance and ensure Section 3 goals are met.
• Maintain project trackers, dashboards, and reports to flag risks and deadlines.
• Perform audits of procurement and vendor performance in line with city, state, and federal requirements.
• Undertake other duties as required.

Job description

• Full-time
• Agency: NYC HOUSING AUTHORITY
• Job Category: Finance, Accounting, & Procurement
• Salary Band: $150,000+
• Compensation: USD 140,000 - USD 155,000

Job Description

The New York City Housing Authority (NYCHA) is the nation’s oldest and largest public housing authority with more than 177,000 apartments, and responsibility for administering a citywide Section 8 leased housing program that serves over 150,000 additional tenants. NYCHA’s mission is to provide quality housing for New Yorkers that is sustainable, inclusive, and safe, while fostering opportunities for economic mobility.

Reporting to the Chief Procurement Officer (CPO) in the Procurement Department, the Senior Director (SD) of Compliance and Vendor Support will lead a newly established unit responsible for strengthening visibility, efficiency, accountability, and vendor engagement across NYCHA’s procurement ecosystem. The SD will oversee two major operational groups: Training and Property Customer Support and Vendor Development and Support; both work to ensure that NYCHA staff and vendors receive consistent guidance, resources, and support throughout the procurement lifecycle and manage communications, outreach, and vendor compliance of HUD Section 3 laws and rules. The SD will direct research, analysis, and strategic initiatives related to public procurement, strategic sourcing, technology adoption, vendor engagement, and other areas assigned. The SD will also identify best practices, conduct statistical and operational analyses, and recommend solutions to improve procurement performance and compliance. The SD is responsible for designing and implementing policies, tools, and practices to measure, track, and manage vendor performance, ensuring NYCHA’s procurement decisions are data driven, transparent, and aligned with agency goals.

Duties

• Lead and develop a team that advances NYCHA’s mission by ensuring effective and efficient procurement of goods and services while supporting sustainability, compliance, Section 3, and vendor engagement initiatives.
• Oversee internal operations to strengthen vendor relationships, maximize agency performance, and support NYCHA’s financial goals.
• Provide leadership in developing and managing strategic sourcing, innovative procurement methods, contract management, and Pre Qualified Lists (PQLs).
• Collaborate within the Procurement Department and with other NYCHA departments to identify opportunities for contract consolidation, intergovernmental contracting, and develop robust catalog of centrally available contracts.
• Gather and analyze cross functional performance data, prepare statistical analyses, and recommend operational improvements.
• Oversee training and development for managers on procurement processes and related systems.
• Liaise with the Performance Management team in the CAO’s office to develop, organize, and track performance management metrics for the Procurement team.
• Lead the continuous expansion of Section 3 policies and programs, incorporate contract goals, develop monitoring and tracking processes for vendor compliance, and ensure NYCHA’s Section 3 goals are met.
• Increase engagement and participation in NYCHA’s vendor pool, including NYC agencies trade industries, and Section 3 businesses.
• Attend and coordinate Section 3 events and facilitate NYCHA’s mentorship and workforce development programs.
• Oversee preparation of Section 3 program metrics and other regular and ad hoc reports.
• Serve as a resource to internal and external stakeholders on Section 3 requirements, progress, reporting needs, and related compliance and support inquiries.
• Provide responsive, high-quality support to vendors by addressing questions, clarifying requirements, and resolving issues to improve vendor readiness and participation.
• Monitor project progress, deliverables, dependencies, risks, issues, and deadlines; maintain project trackers, dashboards, and other management tools; and elevate matters requiring leadership attention.
• Lead and execute procurement and vendor performance audits, ensuring all reviews are comprehensive, well documented, defensible, and aligned with city, state, and federal requirements.
• Perform other related duties and special assignments as required.

NOTE: Due to the existence of a civil service list, candidates must have permanent civil service status in the title of Administrative Staff Analyst to be considered.

NOTE: This position is open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate in your cover letter that you would like to be considered for the position under the 55-a Program. For detailed information regarding the 55-a Program, please click on the link below:

https://bit.ly/55aProgram

Additional Information

• 1. INTERAGENCY TRANSFERS INTO NYCHA OF THOSE PERMANENT IN TITLE ARE NOT PERMITTED IN THE FACE OF AN ACTIVE AND VIABLE NYCHA PROMOTION LIST OR PREFERRED IS FOR THE SAME TITLE.
• 2. NYCHA employees applying for transfer, promotional, title or level change opportunities must have served a period of one year at current location and in current title and level (if applicable).
• 3. NYCHA residents are encouraged to apply.
• 4. NYCHA provides benefits that include a choice of medical coverage plans, deferred compensation plans and a defined pension benefit plan as a member of the New York City Employees’ Retirement System (NYCERS).

ADMINISTRATIVE STAFF ANALYST - 10026

Qualifications

1. A master's degree from an accredited college in economics, finance, accounting, business or public administration, public health, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a Juris Doctor degree from an accredited law school, and two years of satisfactory full‑time professional experience in one or a combination of the following: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; or in management or methods analysis, operations research, organizational research or program evaluation; or in personnel or public administration, recruitment, position classification, personnel relations, labor relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management. Eighteen (18) months of this experience must have been in an executive, managerial, administrative, or supervisory capacity. Supervision must have included supervising staff performing professional work in the areas described above; or

2. A baccalaureate degree from an accredited college and four years of professional experience in the areas described in “1” above, including the 18 months of executive, managerial, administrative, or supervisory experience, as described in “1” above; or

3. An associate degree or completion of 60 semester credits from an accredited college and six years of full‑time satisfactory full‑time professional experience as described in “1” above, including the 18 months of executive, managerial, administrative, or supervisory experience, as described in “1” above; or

4. A four‑year high school diploma or its educational equivalent approved by a state’s department of education or a recognized accrediting organization and eight years of full‑time satisfactory full‑time professional experience as described in “1” above, including the 18 months of executive, managerial, administrative, or supervisory experience, as described in “1” above; or

5. A combination of education and/or experience equivalent to “1”, “2”, “3”, or “4” above. College education may be substituted for professional experience at the rate of 30 semester credits from an accredited college for one year of experience. However, all candidates must have a high school diploma and at least two years of experience as described in “1” above, including the 18 months of executive, managerial, administrative, or supervisory experience, as described in “1” above.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

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