Senior Director, Community Outreach & Housing Programs

Archdiocese of St. Louis; St. Louis (MO); On-site; USD 81,000 - 99,000; Full time

Job summary

Queen of Peace Center in St. Louis, MO, seeks a Senior Director of Community Outreach to lead a portfolio of housing, recovery, and community-based programs.

This role will build strategic partnerships, drive growth, and inspire high-performing teams dedicated to improving the lives of women, children, and families. The ideal candidate demonstrates strong leadership, emotional intelligence, and the ability to mobilize stakeholders around a shared vision, shaping the future of community services

Qualifications

• Master's degree in behavioral health, human services, healthcare administration, public administration, or related field.
• Five (5) years of progressive leadership experience, including supervision of staff, program operations, and performance management.
• Experience with Missouri Department of Mental Health programs, housing services, grant-funded initiatives, and services supporting women and families preferred.

Responsibilities

• Provide strategic and operational leadership for outreach, housing, patient engagement, and community-based behavioral health programs.
• Develop and implement program goals, performance measures, and growth strategies aligned with organizational priorities.
• Evaluate community needs, identify service gaps, and recommend new initiatives or program enhancements.
• Promote and support organizational vision, mission, values, and strategic objectives across all areas of responsibility.
• Develop, maintain, and strengthen collaborative relationships with community organizations, healthcare systems, referral sources, government agencies, funders, and other stakeholders.
• Represent the organization within coalitions, task forces, community meetings, and other external forums.
• Participate in outreach, marketing, business development, and community engagement activities to increase awareness of organizational services and expand referral opportunities.
• Oversee Recovery Housing, Maternal Housing, Shelter Plus Care, EPICC, and other assigned community-based programs.
• Ensure programs operate in compliance with federal, state, payer, contractual, accreditation, and organizational requirements.
• Monitor program outcomes, operational metrics, quality indicators, and client access measures to support continuous improvement.
• Ensure implementation of organizational outreach and engagement practices that promote high-quality, effective services.
• Provide leadership, coaching, supervision, and performance management for assigned supervisors and program leaders.
• Establish clear performance expectations and hold leaders accountable for achieving program, quality, operational, and financial objectives.
• Conduct performance evaluations and support employee development planning.
• Participate in recruitment, selection, corrective action, and employment separation processes.
• Monitor staffing levels and workforce utilization to ensure adequate program coverage while maintaining budget expectations.
• Foster a positive, collaborative, and results-oriented work environment.
• Develop, monitor, and manage program budgets and resource allocation.
• Review productivity, utilization, staffing, and financial performance metrics to support fiscal sustainability.
• Prepare reports, recommendations, and operational updates for senior leadership.
• Maintain an effective organizational structure and appropriately delegate responsibilities to achieve program objectives.
• Perform other duties as assigned.

Skills

Leadership

Strategic partnerships

Program management

Stakeholder engagement

Education

Master's degree in behavioral health, human services, healthcare administration, public administration, or related field

Job description

Queen of Peace Center in St. Louis, MO, seeks a Senior Director of Community Outreach to lead a portfolio of housing, recovery, and community-based programs.

This role will build strategic partnerships, drive growth, and inspire high-performing teams dedicated to improving the lives of women, children, and families. The ideal candidate demonstrates strong leadership, emotional intelligence, and the ability to mobilize stakeholders around a shared vision, shaping the future of community services