Senior Director of Community Programs and Shelter Plus Care

Archdiocese of St. Louis; St. Louis (MO); On-site; USD 81,000 - 99,000; Full time

Job summary

Queen of Peace Center in St. Louis, MO, seeks a Senior Director of Community Outreach to lead a portfolio of housing, recovery, and community-based programs.

This role will build strategic partnerships, drive growth, and inspire high-performing teams dedicated to improving the lives of women, children, and families. The ideal candidate demonstrates strong leadership, emotional intelligence, and the ability to mobilize stakeholders around a shared vision, shaping the future of community services

Qualifications

• Master's degree in behavioral health, human services, healthcare administration, public administration, or related field.
• Five (5) years of progressive leadership experience, including supervision of staff, program operations, and performance management.
• Experience with Missouri Department of Mental Health programs, housing services, grant-funded initiatives, and services supporting women and families preferred.

Responsibilities

• Provide strategic and operational leadership for outreach, housing, patient engagement, and community-based behavioral health programs.
• Develop and implement program goals, performance measures, and growth strategies aligned with organizational priorities.
• Evaluate community needs, identify service gaps, and recommend new initiatives or program enhancements.
• Promote and support organizational vision, mission, values, and strategic objectives across all areas of responsibility.
• Develop, maintain, and strengthen collaborative relationships with community organizations, healthcare systems, referral sources, government agencies, funders, and other stakeholders.
• Represent the organization within coalitions, task forces, community meetings, and other external forums.
• Participate in outreach, marketing, business development, and community engagement activities to increase awareness of organizational services and expand referral opportunities.
• Oversee Recovery Housing, Maternal Housing, Shelter Plus Care, EPICC, and other assigned community-based programs.
• Ensure programs operate in compliance with federal, state, payer, contractual, accreditation, and organizational requirements.
• Monitor program outcomes, operational metrics, quality indicators, and client access measures to support continuous improvement.
• Ensure implementation of organizational outreach and engagement practices that promote high-quality, effective services.
• Provide leadership, coaching, supervision, and performance management for assigned supervisors and program leaders.
• Establish clear performance expectations and hold leaders accountable for achieving program, quality, operational, and financial objectives.
• Conduct performance evaluations and support employee development planning.
• Participate in recruitment, selection, corrective action, and employment separation processes.
• Monitor staffing levels and workforce utilization to ensure adequate program coverage while maintaining budget expectations.
• Foster a positive, collaborative, and results-oriented work environment.
• Develop, monitor, and manage program budgets and resource allocation.
• Review productivity, utilization, staffing, and financial performance metrics to support fiscal sustainability.
• Prepare reports, recommendations, and operational updates for senior leadership.
• Maintain an effective organizational structure and appropriately delegate responsibilities to achieve program objectives.
• Perform other duties as assigned.

Skills

Leadership

Strategic partnerships

Program management

Stakeholder engagement

Education

Master's degree in behavioral health, human services, healthcare administration, public administration, or related field

Job description

Select how often (in days) to receive an alert:

Senior Director of Community Programs and Shelter Plus Care

St Louis, MO, US, 63108-2707

Since its founding in 1985, Queen of Peace Center (QOPC) has been providing family-centered behavioral healthcare for women, children, and families. As a member of the Federation of Catholic Charities, we serve the metropolitan and surrounding St. Louis area through four core programs: prevention, education, treatment, and housing.

POSITION SUMMARY

Catholic Charities of St. Louis, Queen of Peace Center,is seeking a dynamic and visionary Senior Director of Community Outreach to lead a diverse portfolio of housing, recovery, and community-based programs while serving as a key ambassador for our mission throughout the region. This senior leader will cultivate strategic partnerships, strengthen community relationships, identify innovative opportunities for growth, and inspire high-performing teams dedicated to improving the lives of women, children, and families.

The ideal candidate is a highly influential leader with exceptional emotional intelligence, strong business and community acumen, and a proven ability to mobilize stakeholders around a shared vision. They are equally comfortable leading teams, building partnerships, navigating complex systems, and creating innovative solutions that expand community impact.

This is an opportunity to shape the future of community services, strengthen critical partnerships, and help transform lives through compassionate, mission-driven leadership.

Starting salary is $90,000

• Provide strategic and operational leadership for outreach, housing, patient engagement, and community-based behavioral health programs.
• Develop and implement program goals, performance measures, and growth strategies aligned with organizational priorities.
• Evaluate community needs, identify service gaps, and recommend new initiatives or program enhancements.
• Promote and support organizational vision, mission, values, and strategic objectives across all areas of responsibility.
• Develop, maintain, and strengthen collaborative relationships with community organizations, healthcare systems, referral sources, government agencies, funders, and other stakeholders.
• Represent the organization within coalitions, task forces, community meetings, and other external forums.
• Participate in outreach, marketing, business development, and community engagement activities to increase awareness of organizational services and expand referral opportunities.
• Oversee Recovery Housing, Maternal Housing, Shelter Plus Care, EPICC, and other assigned community-based programs.
• Ensure programs operate in compliance with federal, state, payer, contractual, accreditation, and organizational requirements.
• Monitor program outcomes, operational metrics, quality indicators, and client access measures to support continuous improvement.
• Ensure implementation of organizational outreach and engagement practices that promote high-quality, effective services.
• Provide leadership, coaching, supervision, and performance management for assigned supervisors and program leaders.
• Establish clear performance expectations and hold leaders accountable for achieving program, quality, operational, and financial objectives.
• Conduct performance evaluations and support employee development planning.
• Participate in recruitment, selection, corrective action, and employment separation processes.
• Monitor staffing levels and workforce utilization to ensure adequate program coverage while maintaining budget expectations.
• Foster a positive, collaborative, and results-oriented work environment.
• Develop, monitor, and manage program budgets and resource allocation.
• Review productivity, utilization, staffing, and financial performance metrics to support fiscal sustainability.
• Prepare reports, recommendations, and operational updates for senior leadership.
• Maintain an effective organizational structure and appropriately delegate responsibilities to achieve program objectives.
• Perform other duties as assigned.

KNOWLEDGE & EXPERIENCE REQUIREMENTS

• Master's degree in behavioral health, human services, healthcare administration, public administration, or related field.
• Licensed mental health professional (LPC, LCSW, LMFT, Psychologist) or equivalent leadership experience in behavioral health, community outreach, housing, or human services programs.
• Five (5) years of progressive leadership experience, including supervision of staff, program operations, and performance management.
• Experience with Missouri Department of Mental Health programs, housing services, grant-funded initiatives, and services supporting women and families preferred.

Queen of Peace Centerdoes not discriminate on the basis of handicapped status in the admission or access to, or treatment or employment in, its federally assisted programs and activities. Queen of Peace Centeris an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, or disability.

Pre-Employment Screening
All candidates receiving an employment offer must submit a pre-employment screening. The screenings will include criminal background check and other background checks (as needed), Family Care Safety Registration, drug screen, an employment and education or licensure/certification verification, and Covid-19 and Influenza vaccination. Various positions will require physical examination, Tuberculosis screening and Hepatitis A. All offers are contingent upon successful completion of required screening.

Our Mission

To bring the healing, help, and hope of Jesus Christ to those in need with a compassionate, caring presence.

Providing family-centered care for women with substance-use disorders, their families, and at-risk youth through treatment, prevention and education, and housing.

• As a part of the Catholic Charitiesfamily, you’ll have the resources to care for those closest to you.
• Options include generous parental leave policies, flexible working arrangements, group life insurance, permanent health insurance, and dedicated support to help you find the right child care or elder care.