Senior Director, Community Living Operations

UCP Heartland; St. Louis (MO); On-site; USD 75,000 - 85,000; Full time

Job summary

UCP Heartland seeks a Community Living (ISL) Program Manager to provide executive leadership for multiple residential sites. You will align services with person-centered principles, train Home Managers, and supervise a 24/7 program, ensuring regulatory compliance and high-quality outcomes.

The role requires a bachelor's degree (or equivalent) and 2+ years in administration/supervision, with strong interpersonal and budgeting skills. Occasional travel to sites will be needed.

Qualifications

• Bachelor's degree or equivalent in relevant field or experience.
• 2+ years administrative and supervisory experience.
• 2+ years monitoring quality initiatives and progress tracking.

Responsibilities

• Lead multiple Community Living programs with mission alignment.
• Set goals, service standards, and keep abreast of HCBS and regulations.
• Directly supervise Home Managers and evaluate performance.
• Ensure staffing, training, and competency compliance.
• Maintain regulatory, Medicaid, DMH, HIPAA compliance and records.
• Develop annual department budget and monitor financials.
• Oversee safety, on-call coverage, and emergency response.

Skills

Interpersonal communication

Leadership

Executive coordination

On-call management

Education

Bachelor's degree or equivalent

Tools

Setworks

Scheduling software

Payroll systems

Digital reporting tools

Job description

UCP Heartland seeks a Community Living (ISL) Program Manager to provide executive leadership for multiple residential sites. You will align services with person-centered principles, train Home Managers, and supervise a 24/7 program, ensuring regulatory compliance and high-quality outcomes.

The role requires a bachelor's degree (or equivalent) and 2+ years in administration/supervision, with strong interpersonal and budgeting skills. Occasional travel to sites will be needed.