Senior Director, Commercial Excellence & Operations

The Steely Group; Boston (MA); On-site; USD 160,000 - 210,000; Full time

Job summary

The Steely Group in Boston, MA seeks a Senior Director, Commercial Effectiveness to lead enterprise-wide commercial operations and coordinate incentive plans, congress planning, and promotional/medical review processes.

Reporting to the Chief Commercial Officer, this on-site leadership role requires 10+ years in biotech/pharma commercial operations, with MBA preferred, and a track record of cross-functional execution and stakeholder management.

Qualifications

• Bachelor’s degree required; MBA or other advanced degree preferred.
• Minimum of 10 years of progressive experience in commercial operations, sales and marketing operations within biotechnology or pharmaceuticals.
• Experience with incentive compensation, field force effectiveness, CRM strategy, congress planning, and promotional/medical review operations.
• Experience collaborating with cross-functional teams and senior leadership.
• Experience managing budgets, vendors, and regulated processes in biotech/pharma.

Responsibilities

• Coordinate cross-functional congress planning with Sales, Marketing, Medical Affairs, Market Access, Patient Advocacy, Legal, Regulatory, and Compliance.
• Oversee sponsorships, exhibits, promotional activities, materials, logistics, agency support, shipments, expense processes, and post-congress reporting.
• Lead development of the annual commercial congress strategy across national and regional meetings.
• Establish congress prioritization, participation models, budgets, staffing plans and measures of success.

Skills

Cross-functional leadership

Commercial operations

Project management

CRM strategy

Incentive compensation

Budget management

Stakeholder management

Education

Bachelor’s degree

MBA preferred

Tools

Veeva PromoMats

Job description

The Steely Group in Boston, MA seeks a Senior Director, Commercial Effectiveness to lead enterprise-wide commercial operations and coordinate incentive plans, congress planning, and promotional/medical review processes.

Reporting to the Chief Commercial Officer, this on-site leadership role requires 10+ years in biotech/pharma commercial operations, with MBA preferred, and a track record of cross-functional execution and stakeholder management.